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E bay India — PRODUCT DAMAGED AND NO PAYMENT
SIR,I AM SANKET BAKSHI AND I AM A SELLER ON EBAY AND SOLD A PHILIPS BOOSTER PUMP ( MADE FOR PHILIPS WATER PURIFIERS) FOR RS 1699/- TO MR DILIP OF GAZIABAD AND LATER AFTER 6 DAYS THE BUYER CONTACTED ME AND TOLD ME THAT THE PRODUCT WAS WAS NOT SERVING HIS PURPOSE AND WAS ALSO NOT WORKING WELL SO I TOLD HIM TO RETURN ME THE PRODUCT BACK TO ME IF IT IS GOOD CONDITION BUT WHEN I GOT THE PRODUCT BACK IT WAS IN DAMAGED CONDITION ( THE MOTOR WAS NOT AT ALL WORKING AND THERE WAS PHYSICAL DAMAGE ON THE PRODUCT) THE BUYER OPENED A CASE IN THE EBAY CLAIMS DEPT WHEN I REFUSED HIM A REFUND,
THE PEOPLE FROM EBAY CONTACTED ME AND TOLD ME THAT THEY ARE GIVING THE BUYER A REFUND WITHOUT MY CONCENT AND THE PERSON TALKED TO ME SO BADLY AND TOLD ME TO CONTACT THE TOLL FREE NUMBER WHERE I WAS TOLD THAT SIR THE PERSON IS A BUYER SO IF THE RETURNS THE PRODUCT IN DAMAGED CONDITION THATS YOUR PROBLEM AND NOT OUR PROBLEM
NOW I HAVE A PRODUCT SPOILT BY THE BUYER AND DID NOT EVEN PAY ME A SINGLE PENNY AND ALSO NEED AN APOLOGY FROM THE CLAIMS DEPT FOR THEIR RUDE BEHAVIOUR ....PLZ HELP
SANKET BAKSHI
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E bay India — Faulty product and no service
This has reference to a electronic product (MP4 player) bought via E bay for gift. The product was defective and I contacted the E bay as well as vendor. As requested by vendor had sent the product for repair through courier. After a week, on followup vendor said the product was couriered back which has not been received even after a year. Vendor did not provide the docket number of courier and stopped responding. And there was no action from E bay.