[Resolved]  Ebay.in — Seller not ready to obey warranty policy

I want to know If I can seek legal help against cheating through eBay online sale.

I have bought one canon power shot SX100 camera from 1bigbazar for Rs. 12, 499.00 you 0n 10/07/2008. Product sr. no is : [protected]. PaisaPay ID is [protected]. Ebay item number :[protected] from 1bigbazar.

My camera has shown serious problem. He has given me defecated piece. It is not at all working. It is under sellers warranty till july 2009.

I have contacted the seller, but he has refused to take any responsibility and asking me to go to the Canon service centre. As the seller has not given me the company warranty card the canon service center is refusing to give me the free servicing.

What shall I have to do now? I am in great trouble. the seller is not replying to mails in e-bay. I have contacted him remembering him about the warranty card. He replied in a rude manner. I have called him once more after one week. Then he asked me to send the item through courier to him and told me that he will repair it and I will have to pay the amount. I have transferred Rs. 2500/- to his account and then he returned me the same camera without repairing. How I could be sure about his honesty? I am very much worried. I have been cheated by the seller.

Sellers shop name : (Address he has sent to me by SMS)

1bigbazar
Pratik Shah, poonam creation,
Shop no. : 34, ShatiKurpa Shopping centre,
Mumbai, Paresh 400077
Mobile: [protected]
Can I go to the consumer court ? Could you suggest me to get legal help ?

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Pankaj Barah
Mathematical modelling & Computational Biology Group
Centre for Cellular & Molecular Biology
Uppal Road, Hyderabad 500 007, AP, India
Phone: +[protected]Lab )