[Resolved]  Ebay.in — Robbed by Ebay

Address:

Hyderabad, Andhra Pradesh

I bought a camera (Sony CyberShot W330 Digital Camera with Warranty) from one ebay seller named "paradeep". This item was a gift and was to be delivered in delhi. After waiting for 7 days this package was finally delivered and the courrier guy said that they first had to sign the item and then open the package. The item was signed as delivered and when opened there was no camera in it.

I filed a claim Claim # 51756 (ebay's A-Z) which guarantees either a refund or a replacement. And after days of waiting finally got a call today (26th June). A rep from ebay called and started questioning me (doesn't sound like a customer rep) and asked me if the item was delivered I said the item was indeed delivered but it's an empty package. The he started saying why did you sign and stuff. He said this seller was a "POWER SELLER" on ebay (Anyone could be a powerful seller on ebay becoz they never showed the negative ratings. On the very day I rate sellers to be precise Omgifts with 5 stars a left some comments this were clearly shown and the negative ratings i gave to this "Paradeep" was never shown nor my comments).

We were disconnected as I was out of battery I quickly got up (as I was working in night shift was still on bed) and charged my mobile. But this guy never attempted to call me after that send me this email :

"This is with regards to regards to Claim # 51756 file by you against
Seller ID:paradeep for Item #[protected]Sony CyberShot W330 Digital
Camera with Warranty)

As we informed you over the call that at we are closeing this case, We
attempted to contact you on (**************), however you were not
contactable,
Hence we have closed this case from our ned.

Regards,

Claim Adjuster""

We did spoke before and for around 10 minutes before my batter run out they say " I was not contactable" funny and this is a pre-written letter. EBAY. IN and their Seller "PARADEEP robbed me of my hard earned money of rs 7750. I'm not giving up and I'll continue to follow-up coz I dnt want these frustrating experience to be faced by any other customer who loves shopping online.

I WANT THIS TAKEN CARE BY EBAY!!!!!