[Resolved] Ebay.in — Malpractice/conduit to misutilized buyers fund | |||
Dear Sir, I placed an order for purchase of Morphy Richards Comfigrip 40739 Technology Steam Iron on eBay.in on 31/10/2012 and remiited the cost through credit card. Solardigitalcam,the seller,contacted us over phone on 03/11/2012 stating that the desired model is not available with them & offered to ship another model of the product.But we refused & requested for refund the amount to which he agreed. But till date,we have received no refund from ebay . This online website has withheld the refund stating that the seller has appealed against refund.But the seller has informed that he has not made any appeal against refund The copy of mail from the seller to this effect is pasted below: pp id: [protected] FROM: SOLAR DIGITAL CAM TO: [protected]@ebay.com CC: [protected]@yahoo.co.in Message flagged Monday, 19 November 2012 4:31 PM dear sir, this is my second email regarding this paisapay id. kindly approve the refund for this item . -- regards SOLAR DIGITAL CAM HARSH NAGPAL eBay is not responding to my requests for refund.It seem that the funds are withheld without any rhyme or reason & are being utilized by them whereas we are paying interest to the bank for the credit. In view of the above,we request you to intervene & help us in getting the refund. Regards, surjit singh [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Dear Sir,
This complaint is against Ebay.in. Ebay has launched diwali promotion for 2012 on which they were offering assured free gifts on purchase of goods from Ebay.
here is the link of the offer. http://deals.ebay.in/diwali2012/
I purchased a phone worth 31400 Rs from Ebay on which there were assured free gift of (approx 4000 Rs).
The gift was to be reclaimed between Nov 26- DEC5, 2012.
However, while claiming the gift the site shows that "you are not eligible for promotion'.
On contacting Ebay several times they say that there is some problem with the sites but it would be solved. Now it is more than 10 days and the technical problem of reclaiming the free gift has not been resolved. It is ironic that every aspect of the site is working fine except the reclaiming link of Diwali promotion.
I have sent many emails to Ebay but with no response. Also I saw a thread on Ebay forums that indicate that no one is able to reclaim the free assured gift. Please see the thread where many people are complaining about the issue.
http://forums.ebay.in/thread.jspa?threadID=[protected]&anticache=[protected]
My ebay id is vaga2885 and Pay paisa Id for the purchase is [protected]
Please help me in resolving the issue with ebay. Ebay is not listening to my request. Thanks.
Regards,
Vivek
[protected]