[Resolved]  Ess Bee Enterprises — Irregularity in services

This is my 3rd complaint against ESS BEE Enterprises. Shop 1, Sheikh Sarai Phase 1, New Delhi 110017. At the time of taking connection I used to live in Sheikh Sarai, now I have shifted to Vivek Vihar in Delhi. I called this agency and asked them if I can come on 02/08/08 to get the gas connection transfered to my new locality. They said yes. I took 1 day leave from office and travelled all way to Sheikh sarai on 02/08/08. The person sitting there said it will not be done today. Reason being the person who signs on the transfer letter was not available that day. When I saw the authorised person, he told me the actual reason was that they do not have Tranfer Letter available. The contact person was Shivraj Singh Chouhan.
I want to know if this agency is so powerful that nothing can be done against it. I have posted this complaint on many websites. If any action is being taken against them then I will update it too.