I have purchased a 12 volt IT 500 Exide battery (Batch No IE 6 & Serial No 089041) from Exide Care, M/s Burdwan Battery House, G T Road, Burdwan on 06.11.2006, covering a warranty for 30 months supplied with Luminous Inverter vide cash memo No 978. Right from February 2008 the battery starts giving problem and on verbal complain authorized person from M/s Burdwan Battery House took away the battery on 05.03.2008 for repairing. Within 10 days they returned the battery to me. After January 2009 the battery started showing same problem i.e. battery is getting discharged within 5 minutes after full charge. I have reported M/s Burdwan Battery House once again and 2nd time they took away the battery on 06.02.2009 and after 15 days they returned it but this time the problem remained unsolved till today. I have talked to them either over phone or in person several times but M/s Burdwan Battery House has not taken any initiative till date (03.04.2009). Mention to be made further that they have also checked the Inverter and found no problem with it.
Please take the necessary step at an early date at least for the sake of my 7month old daughter in hot summer days.
Dr Bibekananda Mukhopadhyay
M U C Womens’ College Staff Quarter
Burdwan 713 104