I had purchased a Car Battery from your Authorised Agency Batra Auto Centre, Shop No.[protected], Sector 32 - D, Chandigarh on 20/06/07.
The battery details are:
Model - MA35R
Mfg Code - 4K6
Sr. No. - 26026
First day after putting the Battery & even after a long drive the charge indicator did not work. On reporting this to the agency, they said that all the indicator bulbs are faulty but the battery is working fine.
After 4 months, during winters, the car did not start as the battery had got dischrged. I called a local mechanic & he started the car with his battery. since the month of November 07, there is a constant problem with the battery as it gets drained.
I have since then called your mobile van for the service, 1st on 21st March 08 & 2nd on 2nd July 08 to check & repair the battery but the battery still gets drained.
I have also got my Car checked for current leakage & alternator condition but they are working fine.
I would request you to please look into this matter & replace my battery as with winters, the problem will happen again. It is a real big embaressment & inconvenience that too after buying a product from your company.
Pls do revert with a resolution.
Thanks
SAKET ANAND
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B-203A, Sector16, Noida(UP), authorised EXIDE battery Dealer, Dealer told me about charge indicator light which was green when I checked at the dealer's shop.When I checked light at 9 pm at my residance there was no status light (neither green/white nor red)
I started my car it could start but light indicator remained without any light.Then I searched the technical details of the battery on exide site but I did not find any technical details on the the official site of the Exide. I was worried about my battery. Then I searched the Model of the battery on google search and observed this complaint. Now I will go tomorrow to the dealer for replacement of the battery with indicator bulb on which is the special feature of the battery. I do not know why Exide has not taken corrective action on receiving the above complaint on 20.06.07. If I should have read this complaint earlier I should not have gone for this model.