[Resolved]  Gati Cargo — Extra Charge at the time of delivery

My father made a full a final payment to Gati to transfer his old TV from Indore to Pune. We asked to the representative is there any thing we need to pay till our door, he commited for not a single rupee and everything is charged under the payment that include insurance also. We got a shipment but the delivery boy is asking for more money and if we could not give money he will not do the shipment. When we asked for what is this payment for then he said it is Octrai and without paying we will not give. I talked to the manager and nothing is moving. If I have given a declaration letter then also if company paid then i should not made responsible and GATI should not force me to make the payment.

My shipment is still with them and no movement from GATI.
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Aug 13, 2020
Complaint marked as Resolved 
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From:- Lawrence & Mayo (I) Pvt Ltd., - Chennai - 600 002.
Ref:- Consignment No:[protected] Dt:- 7.5.09 Packages - 5 Nos - Consignee - A.K.International - Roorkee.

We are 132 Years old company and haveing branches all over India and haveing customer every nook and corner of the country.

We are receiveing and booking material through various transporters including Gati depending on the material and urgency.

We have booked the above consignment to our party M/s. A.K.International, Roorkee on 7th May, 2009.

Kindly note that the actual weight of the consignment is 74 Kgs only but inadvertently your booking person has mentioned the weight as Actual weight 125 Kgs & Charged Weight 195 Kgs and charged Rs 5786/- ( Total Charges) TO PAY AMOUNT in the LR which is an abnormal charge and it will not be accepted by us.

Hence, the consignee M/s. A.k.International, Roorkee was also not accepting the consignment.

We therefore request you to kindly look in the matter very seriously and inform us the revised cherges as per the actual weight to enable the consignee to accept the consignment immediately without any further delay.

And also kindly note that we will not be responsible for the demurrages/loss incurred in this transaction. If there is any delay in delivering the consignment, the demurrages or any loss/claims should be borne by you.

Your immediate action in this regard shall be highly appreciated.

For Lawrence & Mayo (I) Pvt Ltd.

Regional Manager
J.R.Daniel.

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