[Resolved] Ezeego1 Tours And Travels — Fraud with money used for booking
P
Payal Agrawal
from Mumbai, Maharashtra
Hi
I had used the services of ezeego travels on 15th of December, 2010 to book hotels in Jodhpur. They had the provision for request on demand but they took the entire payment of Rs 6222 before that
They could not confirm the booking and immediately i requested for refund. At the time of booking the terms said that the refund would hapen within 1 week if they are not able to confirm. Its 25 days now but my refund has not been processed.
I have been following up on both mails and phone but of no use. I hear it will be done but there is no result.
Wanted to bring it to your notice on what should be done next since its a reputed travel agency which is acting like this
thanks
Payal Agrawal
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved
Ezeego One Travels & Tours customer care service did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Greetings from ezeego1!
Request you to kindly provide us with the below details for us to investigate and revert with the resolution;
1. Registered email id with ezeego1
2. Booking reference number
Awaiting details from your end for us to resolve at the earliest.
Kind Regards
Team ezeego1