| Address: | Ghaziabad, Uttar Pradesh |
I have purchase Nokia mobile handset Nokia 5233 from Ezone , Shipra mall, Indirapuram,Ghaziabad on 19 Oct 2010. On cash bill they quote Item Code instead of IMEI no of mobile. The box of the mobile phone Item Code and mobile IMEI No is same. Now I went to Nokia Care centre for repair of my mobile they said that warranty of the mobile expired. I am not aware of that how they said me that warranty of mobile expired on 02 Aug 2011. Job sheet (nokia care) and cash bill of e-zone is attached of the above mentioned mobile as supporting documents. As per cash memo warranty of above mentioned mobile will be expiring on 18 Oct 2011. When I went to the same E-zone outlet in Indirapuram I found it closed. When I contact to ezone customer care there is no response from the other side. Therefore, you are requested to take strict action against e-zone and do needful in favour of our product. It is requested that reply may please be mailed on my e-mail ID i.e. [protected]@gmail.com. Thanking you in anticipation.
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