EzoneOnline — Worst service ever

Address:

Mumbai City, Maharashtra

I bought this product Nokia Lumia 710 - Cyan Order Number: (388120) from http://www.ezoneonline.in to gift to my mother for her birthday, I place the order on 30th August 2012 and make payment through my debit card, I receive a email today from ezone customer service

Dear Prasanna,

This is in regards to your Order No. 388120 (Product - Nokia Lumia 710 - Cyan), the same has been flagged for verification. For processing your order we would request you to send us below mentioned documents.

Would request you to send the below document in the next 48 hours, if the documents are not received within the time frame your order will be eligible for cancelled.


One Proof of Identity
1) Pan Card
2) Driving License
3) Passport


Second Proof of Address
1) Electricity Bill
2) Driving License
3) Passport

Thanks and Regards,
Customer Service Team

which till date I have never been asked by any online website except ezone. even the tele callers have no clue about the status of shipment.

I would like to inform anyone and everyone never to shop in ezone as it is the worst online store ever, I regret not placing the order in Croma.

This worst service I have ever got, and i feel insulted by the way I have been treated by ezone

Regards
A.Prasanna