fantasycricket.dream11.com - Amount withdraw

4 Reviews

thirumalaik on Jun 26, 2012

Hi,

I played some bidding on this site and tried to withdrawn some partial amount of 1000 on 23/05/2012.It worked fine.After that,I was losing regularly.So I decide to withdraw all my cash 520 on 04/06/2012.I didn't received any amount or any confirmation from this site for 15 days.So that,I mailed them and they said,the transfer was already done and details forwarded to account for reference.After that,I didn't received any confirmation from them.

There is no telephone support.The amount I lost is small but it may happen to your big amount too.

Mail Details::

Dear Thirumalai,

Thank you for emailing us.

We are sorry for the delay caused in responding to your email. Our system indicates that your withdrawal request was processed from our end on June 5, 2012. We have forwarded your issue to our accounts department.

We will get back to you with appropriate information once we receive an update.

We appreciate your patience.

Rohit,

Customer Care Team

Like us at : facebook.com/dream11

Follow us at : twitter.com/dream11

---- Original Message ----
From: Thirumalai Kandasami <thiru******@gmail.com>
To: helpdesk@dream11.com
Sent: Tue, Jun 19, 2012, 3:36 PM
Subject: Re: You’ve withdrawn Rs.520 from your account on Dream11.com

Hi,

I withdrawn rs 520 but amount was not transferred yet.Please have a check.

User Name : Thirumalai Kandasami
Team Name : zennet
Amount : 520
Transaction Date : Jun 4 2012 2:46PM
Transaction Id : UW04062012144647135468

Thanks.,
Thirumalai Kandasami

On Mon, Jun 4, 2012 at 2:49 PM, Dream11 Fantasy Cricket <fantasycricket@dream11.com> wrote:

Hi Thirumalai Kandasami,

We are pleased to confirm that you have withdrawn Rs. 520 /- from your account balance on
Dream11.com, which we will process and transfer to your bank account within 7 working days.

Don’t forget to return to Dream11.com and enter the next challenge to win more cash!

If you haven’t requested this withdrawal, please contact us immediately. If you have any questions, please feel free to contact us at helpdesk@dream11.com

Always at your service,
The Dream11 team.

This mail was sent from Dream11.com – The World’s No.1 Fantasy Cricket Game of Skill