[Resolved]  Fashion And You - Fraud & Fake — Shipping charge adjustment

Address:Maharashtra

My first experience with Fashionandyou has turned out to be nightmare, I ordered for 2 things one kilkari dress for my baby- frankly speaking the way it looks on net and they it is is far more different, its made out of some cheap tissue material which I would only care to give to beggers on roadside.

Another mistake I bought Classapart Diva Dress worth RS 899 and trust me it was completely waste, the size mentioned with the specs for XL and actual Size of XL delivered to me was far more different.
It was some junkie from roadside, the print was faded, size miss-match and what not.

I asked for a pick-up they said they can’t have a pick-up done from Mumbai as they are based out of Gurgaon, I returned it on my own courier cost I got those 899 back credited to my account.

TRICK STARTS HERE- To redeem those 899 I tried shopping for some stuffs worth 798 which still leave me with balance of 101 but they were asking for extra shipping charges of Rs100, I asked customer care guys to adjust shipping cost with the balance I have of 101.

Being adamant on policies they have not adjusted the amount to shipping- I am not asking for any favor from you guys its just to adjust my money which is there with you for shipping the stuff to me.

After 2 hours of conversation with all those customer care guys I wish to have complete refund back to my account I don’t want to buy anything from you guys, I want my money back that’s it!!!!

Sheetal Ganeriwal
Order No: 2230108
[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Sheetal,

Hope your issue has been resolved by our Member Relation Executive. We promise you the highest quality standards and cutting edge service in future. In case you have any further queries regarding this matter please feel free to contact us on[protected] or get in touch with us via email ([protected]@fashionandyou.com), Facebook support Tab (https://www.facebook.com/fashionandyou?sk=app_[protected] or our Twitter ID (@helpfny).

Warm Regards,

Team fashionandyou.com
Support No |[protected]
Email: [protected]@fashionandyou.com

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