[Resolved] Fashion And You — fraud sizes & brands | |||
I purchased a pair of shoes from Fashion and You, and when i received thee products it stated size 38 but was bigger than size 41 also. So i called and asked for a replacement for thee same for which i was told there is no replacement policy and I can at max return thee product. I was OK withe that also as i had no option. I had called on 15the September 2012 regarding return of thee product and till date no return pick has been done and again n again I have to call them for thee same. Finally they have told me they can pick thee product on[protected] only not before that and post that after they receive thee product and post 48 hrs they will give their store credits and not a REFUND for thee same, in short you have to forcefully buy something from their useless and fraud website as you don't have any options left.............. USELESS CUSTOMER SERVICE & FRAUD SIZES AS WELL. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
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Apologies for the inconvenience. As you have not mentioned any specific order details in your above complaint, we were thus unable to identify the issue. Please help us with the order number on email ([protected]@fashionandyou.com) so we can identify and resolve your issue as soon as possible, or you can also get in touch with our new Facebook support Tab (https://www.facebook.com/fashionandyou?sk=app_[protected] or our Twitter ID (@helpfny).
Thanks!
Team fashionandyou.com
Support No |[protected]
Email: [protected]@fashionandyou.com