Comments
I had ordered 3 products from FASHION & YOU and I found that the third product color and design was not same as what was shown in the site during the time of putting m y order .I'm very dissatisfied with the product its of no use to me now,it costs me Rs7000/- .
even calling them not less than 20 time they havn't exchanged or refunded my money,I had even asked them to send me the product snap but I haven't got it till now.
dn't buy or let any one in your friends or relatives shop from this FRAUD online store.
even calling them not less than 20 time they havn't exchanged or refunded my money,I had even asked them to send me the product snap but I haven't got it till now.
dn't buy or let any one in your friends or relatives shop from this FRAUD online store.
I agree with you even I had ordered 3 products from FASHION & YOU and I found that the third product color and design was not same as what was shown in the site during the time of putting m y order .I'm very dissatisfied with the product its of no use to me now, it costs me Rs7000/- .
even calling them not less than 20 time they havn't exchanged or refunded my money, I had even asked them to send me the product snap but I haven't got it till now.
dn't buy or let any one in your friends or relatives shop from this FRAUD online store.
even calling them not less than 20 time they havn't exchanged or refunded my money, I had even asked them to send me the product snap but I haven't got it till now.
dn't buy or let any one in your friends or relatives shop from this FRAUD online store.
Fashion & You — Fraud
I have been a regular customer from this site, infact even told friends to join it, however i really feel stupid as to why i ever did so cause in the end all companies which are small start ups in India in recent times make promises which they can never deliver over the long run. I ordered a wall clock from them in the first week of August for which i got delivery after 15 days. When i got back to town i opened the case and saw that the clock is not working at all since the hands of the clock are overlapping and hence cannot show the correct time. I sent a mail to their team on 18th August to [protected]@fashionandyou.com.... till date all i hear from this woman - Ms Neha Chawla, are excuses and stuff like "you courier us the parcel, we will pay for the courier charges", i did that, and the courier company comes back to me saying that they refused to accept it. (it was not a holiday, not a weekend, they just didnt feel like accepting it). Then i wrote again and she said we will have it picked up within 72 hours. Its been days that the same old story is continuing where she just keeps extending the deadline, when i ask her to forward me her senior's email id there is no response to that.I shall now post against them wherever i can...it seems Uppal just founded the company and then decided to let go and let idiotic fools to handle the operations. Third rate Site, pathetic services and incompetent staff! That woman should definitely be sacked since there was NOT ONE courtesy call made in order to apologise for the inconvenience and harassment i have to go through for money which i gave them trustingly.
Dear Karan,
We regret the inconvenience caused. This is certainly not the member experience we wanted you to have.
This is to inform you, the pickup of order number 2162838 will be done within 24 hours from our end. Refund will be processed after validating the return. Your return issue will be closed within 10 days of our receiving of the return package from you. Post receipt of the return package, we will proceed to inspect the same. Once approved as an eligible return, we will issue your refund or merchandise credit in the appropriate amount. If however the return is found not eligible for refund, we will courier the same back to you. In either scenario your return issue will be closed within 10 days of our receiving of the return package from you.
We truly appreciate your relationship with us and hope you will give us a chance to serve you again. We promise you the highest quality standards and cutting edge service in future. In case you have any further queries regarding this matter please feel free to contact us on[protected] or get in touch with us via email ([protected]@fashionandyou.com), Facebook support Tab (https://www.facebook.com/fashionandyou?sk=app_[protected] or our Twitter ID (@helpfny).
Warm regards,
Team fashionandyou.com
We regret the inconvenience caused. This is certainly not the member experience we wanted you to have.
This is to inform you, the pickup of order number 2162838 will be done within 24 hours from our end. Refund will be processed after validating the return. Your return issue will be closed within 10 days of our receiving of the return package from you. Post receipt of the return package, we will proceed to inspect the same. Once approved as an eligible return, we will issue your refund or merchandise credit in the appropriate amount. If however the return is found not eligible for refund, we will courier the same back to you. In either scenario your return issue will be closed within 10 days of our receiving of the return package from you.
We truly appreciate your relationship with us and hope you will give us a chance to serve you again. We promise you the highest quality standards and cutting edge service in future. In case you have any further queries regarding this matter please feel free to contact us on[protected] or get in touch with us via email ([protected]@fashionandyou.com), Facebook support Tab (https://www.facebook.com/fashionandyou?sk=app_[protected] or our Twitter ID (@helpfny).
Warm regards,
Team fashionandyou.com
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Apologies for the inconvenience. As you have not mentioned any specific order details in your above complaint we were unable to identify the issue. Please help us with the order number on email ([protected]@fashionandyou.com) so we can identify and resolve your issue as soon as possible.
Thanks!
Team Fashion and You
Support No |[protected]
Website: Fashion and You
Email: [protected]@fashionandyou.com