[Resolved]  Fiat Punto — CAR ENGINE FAULTS

Address:Meerut, Uttar Pradesh

Dear Sir/ Madam,

This is with regret I have to inform that the Diesel Punto Emotion car with the number UP15AM2449 is at Vasu Automobiles Meerut because of the engine problem. The car is at the workshop from 30 June 2011 and no progress has been done. I have registered the complaint at the toll free number 1-[protected] on 30 June 2011 but nobody has responded back.I have called up atleast 20 times for the problem but there is no follow up.The people at the workshop have informed me that they are waiting for the approval but no response is there. . Kindly look into the matter and get the car ready at the earliest. Its been 20 days I am calling again and again but no action has been taken.

This is not expected from a company like FIAT. I am hoping that the problem may be solved.

Regards,

Mayur Jain
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Fiat punto — Faulty Car

This is regards to our purchase of fiat punto.We are very dissapointed to know that ts a defective vehicle delivered to us.On our first free service it has taken more than 7 days and no response from the dealer nor from the company.The vehicle was given on 15/nov/2010 till date we have not received our car nor we have got any intimation regards the same.This is forcing us to take a legal step against company and dealer.We have purchased this vehicle from Bharati Automobiles Pvt Ltd.Mumbai India.

Problems faced in the car are very poor pick-up,A/C problem,mileage problem and when you drive on steep roads A/c needs to be turned off to cover the speed.


I WANT TO MAKE A CLAIM FOR ALL THE INCONVENIENCE CAUSED TO ME AND WANT EITHER A REPLACEMENT OF THE CAR OR A COMPLETE REFUND. I DO NOT WISH TO HAVE ANY FURTHER ASSOCIATION WITH FIAT OR THEIR SERVICE MEN WHICH I SHOULDN'T HAVE BEEN LIABLE TO DO ANYWAYS. I HAVE BOUGHT AN INCONVENIENCE WORTH 6.5 LAKHS AND I WANT TO GIVE IT BACK.



Need urgent attention and action on the same.
we are also in same row now...
full legal action...we have the right to do it..

as per my study lot of people have same problem.becos of busy schedule and fear to do soemthing...everyone stepping behind...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fiat India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    307
    Pending
    0
    Resolved
    170
    Fiat India Phone
    +91 22 3946 2600
    Fiat India Address
    FCA India Automobiles Private Limited, Benefice, 2rd Floor, Mathuradas Mill Compound, Lower Parel (W), Mumbai, Maharashtra, India - 400013
    View all Fiat India contact information