Flipkart — Bad service

Hi,

I had ordered a pair of Skullcandy earphones from Flipkart.com. I was informed that i would receive my product in 8 days.
After the said period, i received an e-mail from flipkart, stating that the order is cancelled due to unavailability of the product, and the amount would be refunded.
For the refund, i was given 2 options:
a) Refund to my flipkart account, which would be done in 24 hours.
b) Refund to my bank account, which would take 8 business days.

I find the above mode of payment, very inconvenient.
So to summarize i have simply deposited an amount to them for a minimum of 16 days, without receiving any service.

Thanks,
Vimal.
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4 Comments

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I want to lodge a complaint against flipkart for their worst customer service
Booked XPERIA C on 4th March, the standard delivery mentioned 6th but still the product not yet shipped. From 5th to 8th the same status is showing that "the order is packed and ready to be shipped." Issue not resolved after calling the customer care. In case of COD, we can expert some delay. But, in this case when I have already paid for the same, then what for we will wait.

Name: Biswajit Dey
Order ID: OD[protected]
I had brought 3 item from flipkart.com all are not good. Sellers in flipkart are making money. They are not thing about service and quality of product. If we give negative feedback then they are not putting at product review .
Hi Team,

I have placed order with Flipkart as its big brand. I have place order on 30/06/2015 of Dr. Batra's Shampoo...which received in leakage condition. I called customer care and raised request for replacement. My committed date was on 10/07/2015...But I did not receive it on commited date which was given to me. On top of that when I called to customer care the response I have got was very casual. Is this Flipkart customer service. Its a big question mark on Customer Service which is flip kart providing now days in this competition. Flipkart giving pathetic service to their customer.

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