[Resolved]  Flipkart.com — amount debited from credit card even though product was not booked

Address: Mumbai Suburban, Maharashtra

dear sir, i had booked a bsnl tablet phone from flipkart.com for rs 6999 on 27/8/12 and made payment from my credit card with txn no OD[protected]. later i canceled the order as i got the same product from other store in just 6400. so i asked for refund from them.. the refund was credited back to my credit card account after some days. but today on 6/10/12 while i was checking my credit card statement i came to know the same order was repeated by flipkart.com with new txn no OD[protected] and also the amount of 6999 was debited from my account that too without my knowledge. this shows that flipkart.com saves our card details and can misuse it at any point of time by using our money. this is not at all secure and reliable. the repeat order was placed on 12/9/12 and till today i was not even informed about the transaction happened nor did i received the delivery of the product..on complaining to their customer care they replied that the amount is credited to flipkart.com wallet and i can use the amount for future purchases.. this way they loot customer and block their money and force to buy things from them... this is totally a cheating and fraud case done by flipkart and is a forgery case done by the company.. pls take necessary actions on the company and penalize them for their fraud activity.. also i need my amount 6999 back to my credit card account.
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Aug 13, 2020
Complaint marked as Resolved 
 
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