Fly Mobile — FAULTY MOBILE.NO REPAIR NO REPLCEMNT

Address:Gujarat

Dear Sir,

I have puchase d your phone in on 3rd december 2012.

Within six mont of my purchase I have to get repaired it 4 times. Dont You think it is much more.And every time Whenever i put the mobile they take minimum 15 days.last time When i have given it for repair some circuit problem was there and the circuit took around a month to come from company.A Long long time and over and above that after repairing that only one day phone worked and again the same problem in some circuit was there and from last one month my phone was there to repair.And their service centre after one month saying Sir we cant repair it you will get replcement.It took one month to tell me that.

Even after that taking certificate of replcement the mobile dealer saying that mobile is not available as company has closed the model.You will get similar phone,but which he dont know and after how many days he dont know.

When I call to your customer care for asking this the person Mr.ganesh was even has no information and even very very rude to me.Very bad expeince I had talking with that guy.What kind of call center do they have that had no information and even rude to customers.

Even your service centre doesnt gave me work order receipt becasue they dont have internet for 15 days.what a wrost service centre-- Out of seven months My mobile was With company for More then two Months.I think My warrenty period will Get over only like this only.

Wrost Mobile and Wrost service that I have experinced with company.

REPAIR JOB NO.:- WIN137873
REPLACEMENT DOA Certi No:- WINYD[protected]
IMEI NO.[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

FLY mobile phone — non repair/replacement of mobile

I purahsed mobile phone of Fly Company. The phone started charging problems. Hence it was given to authorised service centre of Fly Company on 19.03.2010. Till date the problem has not been solved

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fly Mobile
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    96
    Pending
    0
    Resolved
    69
    Fly Mobile Phone
    +1 80 0103 0106
    Fly Mobile Address
    Plot No. 221, Phase-1, Udyog Vihar, Gurgaon, Haryana, India - 122016
    View all Fly Mobile contact information