RESPECTED SIR,
I HAD BROUGHT A NEW FLY MOBILE HANDSET MODEL NO: B-430 ON 10/02/2010 FROM BHATIA COMM.& RETAIL (INDIA) PVT. LTD. SHOP NO 1/2, DR. AMBEDKAR SHOPPING CENTER, RINGROAD, SURAT. BILL NO:13641/R. SERIAL NO OF HANDSET IS SNDF0B430BM0004557 & IMEI NUMBERS ARE [protected] & [protected].
I HAVE MANY PROBLEMS WITH THIS HANDSET, ITS NOT WORKING PROPERLY. I HAD VISITED AUTHORISED SERVICE CENTRE NAMED KASH PERIPHERALS, AT 6/669, MOTI SHERI, NEAR LALDARWAJA IN SURAT, GUJARAT, INDIA. I GOT ONE YEAR WARRANTY FOR THIS HANDSET AT THE TIME OF PURCHASE.
ON DATE 04/02/2011, ITS WARRANTY PERIOD WAS STILL RUNNING. BUT THEY REFUSED FOR FREE SERVICING AND REPAIRING. THE COMPANY AUTHORISED SERVICE STATION IS NOT CO-OPERATING IN PROPER MANNER & REFUSED TO REPAIR.THEY ARE CONFUSING ME AND DEMANDING UNAUTHORISED CHARGES FOR SERVICING AND REPAIRING IN ILLEGAL MANNER. I REFUSED TO PAY CHARGES FOR IT. SO THEY DENIED FOR WARRANTY AND GAVE INCORRECT AND FABRICATED REASON IN WRITEN WITHOUT LISTNING ME.
I HAVE NOT TEMPERED OR OPENED, NOR REPAIRED HANDSET AT ANY OTHER WORKSHOP. I AM TOTALLY UNSATISFIED WITH HANDSET, AUTHORISED SERVICE CENTRE AND DEALER SO REPLY AND HELP ME AS SOON AS POSSIBLE.
ADITYA PRAVIN VIRAS.
SURAT, GUJARAT, INDIA.
CONTACT NO.[protected]
Email : [protected]@gmail.com Was this information helpful? |
Hi..
This Fly Mobile is having problem and they are in practical not giving warranty, only for selling they give warranty.
I am a consumer of Fly Mobile, suffered with same case. even I have lodged a Police and Consumer forum complaint and since 15.10.2008 my case is under trial in the consumer court.
So my request to users not to buy such products.
With Regards,
Ayaz
[protected]