[Resolved]  Fraud ATM Withdrawal from Axis Bank — Fraud ATM withdrawal (Rs. 23,300/-)From Axis Bank

Address:Bangalore, Karnataka

Dear Sir/Madam,

I am Dhirendra Mahaseth, working with Tenon property Services Pvt .ltd, holding a salary account (A/C No-[protected]) with AXIS Bank Kalyan Nagar Branch, Bangalore.
On 5th of Feb 2012 around 3:16PM I got four message from AXIS BANK regarding my account is being debited with INR 23300/- (10000/-, 10000/-, 3000/- and 300/-) from my account when the card was there with me only. Immediately I went to my nearest Koramangala ATM, Bangalore and checked the balance for confirmation. But It displayed the debited amount as transaction and it shows the remaining balance is 84/-. I informed the same thing to Operation head of AXIS BANK Kalyan Nagar Branch. He checked my account and told it was an ATM withdrawal from STANDARD CHARTED BANK ATM from Jayanagar Bangalore. He told me that he will not help me in any case, so I went to Police Station and logged a complain regarding this.
The transaction log is as follows :

Your a/c 47895058 is debited Rs 300 on[protected] A/c balance is Rs 84.44 CardInfo: CASH-ATM/465/17 22ND CROSS/ABANGALORE/05
Your a/c 47895058 is debited Rs 3000 on[protected] A/c balance is Rs 84.44 CardInfo: CASH-ATM/465/17 22ND CROSS/ABANGALORE/05
Your a/c 47895058 is debited Rs 10000.0 on[protected] A/c balance is Rs 384.44 Info: CASH-ATM/465/17 22ND CROSS/ABANGALORE/05
Your a/c 47895058 is debited Rs 10000.0 on[protected] A/c balance is Rs 384.44 Info: CASH-ATM/465/17 22ND CROSS/ABANGALORE/05

Kindly do the needful at earliest.
Regards
Dhirendra Mahaseth
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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"Dear Employee,

This complaint is related to Cash withdrawal from your debit card, we regret & understand your concern. For this concern we are failed to assist you from here and request you to kindly contact Banking Fraud department.

Happy to help you


With regards
Compliant Resolution Desk"

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