[Resolved]  Freelancer — Regarding the services differences

Address:

West Bengal

I am a freelancer from Kolkata, India and an unsatisfied customer of M/s Meghbala Broadband services. I am using Mobile Office Dial up services of Airtel from last 4 years but have never faced any problem till today though the rates of Mobile Office got slashed to 20% of its original rate of before. I am interested to know the professional relation between Bharti Airtel and Meghabala Broadband services. As per the Ip check up from http://whatismyipaddress.com it shows that I have assigned to a static Ip from Megbala but shows a Suspected Network Sharing Device error in Proxy check while in the check up of Speedtest.net it shows the server hosted from .com.bd (Dhaka) geo location Hosting and for that reasons few sites that restricts the geo searching does not allow to access the pages which are easily accessed by the Mobile Office dail up connection. Am confused how can it happens with a service provider who provides both the Dail up connection and Broadband serivices. Can you mail me the details @ [protected]@yahoo.in with the details please? I am fed up with the services of Meghbala as they needs 10 hours to detect the cable fault and to change the cable and during that time the customer service support has no behaviour to attend the clients and only say that the responds as per feedback from the technician on site. Is this reply satisfactory? Hope will have the detail reply from Mr. Rajes Kumar from the Airtel Customer services team.