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We have booked a travel package to Kerala through M/s. Fundoo Holidays, Delhi. Out of the agreed amount of Rs.37, 000/-, we have paid 50% as per their demand, to book the hotels for our Stay. In Munnar, the Hotel Room is booked in a place called, Devakulam which is 7 KM away from Munnar. The area is not connected by any mobile network except BSNL. The room booked was so shabby and not suitable for stay by any middle class family. For Boat House in Alleppy, we were asked to pay Rs.6250/- per couple. However, on our enquiry, it is noticed that the charges are not more than Rs.5000/- and the boats are available even for less on bargain. For night stay in Kanyakumari (TN), the Company had booked the hotel room at Nagarcoil, a town 20 KM away from Kanyakumari. Right from the beginning, I have been requesting the Company to book at Kanyakumari so that we can view both sunset and sunrise, the next morning. At Kavallam, the hotel room booked was so shabby. The furniture was broken and got repaired. The table cloth was dirty. A/C. was not working. When protested, A/C was connected. There is no calling bell in the room. Whenever you want some service, we have to go to the Reception to call the roomboy. On the whole, the Company had cheated us by collecting full amount and providing substandard facilities. For the facilities provided by them, even Rs.25, 000/- is more than sufficient. While demanding the Company to refund an amount of Rs.12, 000/-, I suggest the Company to develop some professionalism and extend good service atleast to the extent agreed.
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Worst experience of my life with cheaters like Fundoo. They commit me 5 Devi Darshan in Himachal but covered only one, after paying extra 3000 to cab driver. Hotel committed was Village Heart Cottage but provided a cheap kanyal hotel with third grade food. Agencies like Fundoo should be banned by govt.
The travel agencies like Fundoo are cheating the public. Despite our complaints, the Government agencies are not taking any action against them. Today, there is one news item in print media that many bogus travel agents are cheating the public. The ministry of tourism, both at Central and State levels, should come heavily on such agencies, otherwise these agencies will cheat even the foreign tourists. ...
Deekshitulu
Deekshitulu