Comments
i had purchased impiana one bed, drawer, dresser and tool all costing Rs-37554, one show case also amounting 22, 000.but after 11 th month the base of these items got itself begin to damge as if something melt in water .i complaint for it personaly to their show room at COSMO MALL siliguri on dated 14-8-09, they said we will send their men to see the matter.but till now no any respond, even when we phoned they did not give any answer, i personally visited at their show room but they avoided .I request to all my dear friend don't buy any items from the FURNITURE BAZAR COSMOS MALL SILIGURI., I am going to suite a legal procedure at consumer at Gangtok Sikkim.
Reply
I also faced the same problem... I have also made full payment in advance, After repeated phone calls and follow ups through mail someone calls and tells some date, it is around 20 days, Totaly careless and inefficient staff..Poor service..
Dear Sir,
I have ordered five furniture items at 'Furniture Bazar", Cosmos Mall, Sevoke Road, Siliguri and paid full payment by a demand draft and cash on 3rd April, 2010. But I became 'April fool' and still I am waiting for delivery of the items after 11 days have past from the payment day.
I have visited the Furniture Bazar several times and requested the sales persons to make delivery as early as possible. Every times they committed to send the items next day . but the ' next day' is yet to come.Yesterday I told them that 15th of April is 'Bengali New years Day' and I requested them to deliver the items at least by 14 th, as I wanted to present my family some new furniture, in this new years day, But sorry to mention that I am still waiting for delivery.
BIJOY MAZUMDAR,
7/5, Baghajatin Road,
College Para, Siliguri
I have ordered five furniture items at 'Furniture Bazar", Cosmos Mall, Sevoke Road, Siliguri and paid full payment by a demand draft and cash on 3rd April, 2010. But I became 'April fool' and still I am waiting for delivery of the items after 11 days have past from the payment day.
I have visited the Furniture Bazar several times and requested the sales persons to make delivery as early as possible. Every times they committed to send the items next day . but the ' next day' is yet to come.Yesterday I told them that 15th of April is 'Bengali New years Day' and I requested them to deliver the items at least by 14 th, as I wanted to present my family some new furniture, in this new years day, But sorry to mention that I am still waiting for delivery.
BIJOY MAZUMDAR,
7/5, Baghajatin Road,
College Para, Siliguri
the problem is because of staffs only. I had same problem after delivery some items were left out by them at there store only and till date after 8 months they have not sent the same. Always tells lie even informed to there head in siliguri but he too seems carefree. They are worried to sell items and once you pay them either total or partial then they will not at all care for you. for delivery for maintenance or left out or broken all your risk, now you have to keep on calling them and each time they will tell that they will call you back with the updates but never they will call you. this process repeates and you have to go to cosmos again to get verified the reason. One of the staff there named Bikash is very expert in manupulating things you call him he will do the same as i told you. SUch a good store with useless staff. I am never going to buy anything from that store hence forth.