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+91 90 0786 2472
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
This is with reference to your order number [protected] for "Sony Cyber-shot H-series DSC-HX9V/B 16.8 MP Still Camera".
Let me confirm that due to an overwhelming response for the ordered product the stock of the same has been exhausted. I have tried to arrange the additional unit of the ordered product from our vendors which caused the delay.
As per your communication, I understand that you do not wish to wait for the product to be arranged and want the amount to be refunded. I hence have gone ahead and refunded the amount charged to you for the order. Please be assured that the refund amount will reflect in your forthcoming bank statement.
Let me assure you that our commitment towards customer service is absolute however I can understand that the recent experience you had is really unfortunate but I urge you to show confidence in our competency again, with the assurance that such inconvenience will not be repeated.
Best Regards,
Aditya Pathak
Team Customer Support