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+91 90 0786 2472
+91 22 6644 2200
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
this is with reference to your order number [protected] for "milestone monarch 58cm, red".
I am sorry to know that you have been charged rs. 200/- As a courier charges by the logistic partners.
As discussed, let me confirm that the courier charges are free in case the order value of more then rs. 500/-. However as the courier partners has already charged you the same I am closely investigating the issue.
Further, to our discussion, let me confirm that we will be refund the amount charged to you by courier partners in a form of discount coupon and the same will be sent on the registered e-mail address within a weeks time.
I once again apologize for the inconvenience caused to you in this regard and assure you that such issues will not be repeated in future.
Best regards,
aditya pathak
team customer support