Futurebazaar.com — Poor Service and false Promise | |
FeedBack For a Order Placed on 21 March 2012 ( Order id-[protected] ) I have place order on 21 March, till date I have not received my parcel, wherein while system told that I will be getting it by 26 March. When I call the customer care, they themselves are not aware of order status and customer care exe. just said it will take some time for the system to show the status so I cant tell you right now :( , then what the hell you are doing sitting there.(mind you before that they will keep you in the telephone q for more than 10 mins ) Today is 4th of april and till date I have not received the parcel ( there system is showing they shipped it on march 29 ). If you cant deliver why you are promising to deliver in 4 days? My final Verdict: Pathetic Customer care. False Promises and I am not going to place any other order from FutureBazaar.com Was this information helpful? | |
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
This is with reference to your order number [protected].
We are sorry for the delay caused in dispatching the ordered products. Let me confirm that the products have been dispatched via Aramex courier airway bill number : [protected] and as per the status on www.aramex.com the products are already delivered at your shipping address on 03.04.2012. We request you to kindly check and confirm the receipt of the order at your end.
We regret the inconvenience caused to you in this regard and sincerely apologize for the delay.
Regards
Aditya Pathak