[Resolved] Futurebazaar.com — Futurebazaar Cheating Customers By sending Secondhand Products in name of Clearance Sale... | |||
Dear Sir, I have ordered Skechers Shoes (Order Number [protected]) from Futurebazaar.com November 3, 2012. After seeing their Clearance Sale promotion I made decision to order from this company. I had paid an amount of 1004.25 INR after all discounts under their clearance sale. After ordering a shoes of 1000 bucks, i was keenly waiting for my branded shoes to come. But when I receive product. I found that Futurebazaar had sended me Secondhand/Used Shoes, size is also 1 size lower, was also an repaired shoes, on its box, the defect was marked by some person. I was shocked to see that such big shopping company is cheating in such a way. Within 15 minutes of item receipt from courier, I complaint to them through email. After long follow-up, they asked me to drop the product after packing myself to BIG BAZAAR customer service desk in my city. After packing at my own cost, I went to Big bazaar, but their security peoples restricted me to come inside with parcel and deny to have any relationship with futurebazaar.com. After long discussion with Big bazaar peoples, they accepted the product after 1-2 hours long procedure involving Gate pass and security clearance for parcel. After that, I had to send the scanned copy of return receipt and details to futurebazaar by email. I did the same and after long followup, they refunded my money on 19 November 2012. Their company confirmed me that they will give me 500 Rs as compensation against the cheating/fraud done by their company and all the inconveniences caused to me by now. But the same is not received till date and their company also not replying now. This is the true image of Futurebazaar.... If i did not receive compensation in within one week, I will fire case against their company in Court. Expecting a Resolution of the Matter... Thank You.. Harsh Pratap Singh Order Number [protected] Email [protected]@yahoo.co.in Contact Number [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Harsh,
This is with reference to your concern regarding the order number [protected].
Let me confirm that we at Future Bazaar do not deal in second hand or used product. We only deal in an new products. However I understand that the product delivered at your shipping address was not as per your expectation and size. We hence have requested you to drop the product at the Big Bazaar outlet in the same packing in which you have received the product to enable us to refund the amount charged to you for the order.
Further, I am sorry to mention that we will not be able to offer any compensation for the inconvenience caused to you however I will make sure that the proper quality check is done before dispatching the products to our customers to avoid such issues in future.
Regards
Aditya Pathak
Futurebazaar.com
This is with reference to your concern regarding the order number [protected].
Let me confirm that we at Future Bazaar do not deal in second hand or used product. We only deal in an new products. However I understand that the product delivered at your shipping address was not as per your expectation and size. We hence have requested you to drop the product at the Big Bazaar outlet in the same packing in which you have received the product to enable us to refund the amount charged to you for the order.
Further, I am sorry to mention that we will not be able to offer any compensation for the inconvenience caused to you however I will make sure that the proper quality check is done before dispatching the products to our customers to avoid such issues in future.
Regards
Aditya Pathak
Futurebazaar.com
Dear Mr. Aditya Pathak,
Your company is a biggest cheater, I ever deal with any online shopping website. I am not interested in whatever your Business. Your company cheated me by sending Second Hand product. And this is not only with me. Your company sended used and faulty products under your clearance sale offer to many peoples and few of them are my friends.
I do have adequate proof as images of product sended by your company that clears the product receive was second hand as well as an repaired product that too of wrong size.
We buyers are not the servant of your company, who have time to walk to Big bazaar for returning the scrap your company sends.
Since, your company is unable to give the compensation as well as to accept your mistake. We group of 5 peoples together will fire case against your company in Court and will see you in Court. Till than you can continue to cheat more customers, as you did with me, that is your Business..
Thank You.
Harsh Pratap Singh...
Your company is a biggest cheater, I ever deal with any online shopping website. I am not interested in whatever your Business. Your company cheated me by sending Second Hand product. And this is not only with me. Your company sended used and faulty products under your clearance sale offer to many peoples and few of them are my friends.
I do have adequate proof as images of product sended by your company that clears the product receive was second hand as well as an repaired product that too of wrong size.
We buyers are not the servant of your company, who have time to walk to Big bazaar for returning the scrap your company sends.
Since, your company is unable to give the compensation as well as to accept your mistake. We group of 5 peoples together will fire case against your company in Court and will see you in Court. Till than you can continue to cheat more customers, as you did with me, that is your Business..
Thank You.
Harsh Pratap Singh...
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Hi, I am Priya from Future Group This is to inform you that we have taken a note of your concern and we will get in touch with you soon.
Regards,
Priya
Future Group Care