[Resolved]  Gati Ltd — Damaged shipment

Dear sir,

I had shipped 6 packages from patna to Pune viz docket no:[protected]. The company officials in patnahad agreed to pack and deliver the shipment to pune. However the TV and table many other items were delivered in extreme damaged condition.
When i spoke to the company representatives they said that household goods transportation is not their expertise.
kindly suggest what can be done.

Siddharth kumar
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,

I had shipped 12items Package from Sikar (Rajasthan) to Patna (Bihar) Docket No:[protected], and collect Complaint Number CS24751 because my mostly item broken by gati when I am received on date 07.08.09.
After that I am erase complaint the receiver Mr Suraj and Mr. R.K.Yadav under knowledge and they told me to produce all broken list and snaps than we do for you after that I am prepare Hard copy and Softcopy on CD submitted with receiving but still I call to them please clear my broken compensation clam they give reply please do not repair any item without our survey for claming purpose formality.

After that we are still wait and my living place is total disturbing and we can not maintain any item before Gati survey team kindly accelerate my problem due to that attitude we are spending already 9 days after that GATI Expecting after some time they require to use & last repair all item on basis which is shown on intentionally ignoring our reliabilities

Costumer face harassment both side one side our broken items & second they paid full advance for transportation to Gati Ltd and wait for claming delay formality

Kindly do necessary action for Gati Transport Sikar to Patna Transportation we have all broken and damage items hard copy which is received by Gati – handover executives

Thanking You
Regards
Abhishek Agarwal
M/s Raychem RPG Ltd
32-C, Satyam Apartment
Kavi Raman Path, Nageswar Colony
Patna- BIHAR-800001
[protected], [protected]

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