[Resolved] Gati — Loss of Baggage | |||
I had couriered a VIP ELANZA suitcase containing my clothes, accessories, BOOKS and few original certificates vide Docket No.[protected] from my college (BITS Pilani, Goa Campus) Goa to New Delhi on 14 May 10. However, till date the item has not been delivered and has presumably been lost. There has been no positive response from the company till now. Though the items inside were worth about 16000Rs, the firm rep while booking the item (at my college premises) did not tell me to indicate the value anywhere in the document. Now the firm says that under this condition, the value of the courier is JUST Re ONE only. I do not know what to do next. I have spoken to their head of services but to no avail. Please Advise. Anuj Saxena anuj.[protected]@gmail.com Ph: 91-[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
gati is such a worst coureier service. even my mat dint reach th destination yet . when i asked in gati office they casually replied tat its lost in blore express. it s such a company . friends m advisin u never ever use gati ... fit for nothin .
i too lost my luggage send from behrampur to greater noida(9packets) through GATI but i recieved only 8 packets, initially they told that it will be delivered in a day or 2 but after forcing them they told me to talk to the behrampur office for the fault but after talking to him he told that he is not responsible and adviced to talk to customer care.after that i contacted them they launched a complaint saying that it will soon be traced but it is 10 days since then and no success.now they are saying that give a written complaint to noida office regarding that along with the original of the reciept.i lost hope of my luggage.
anupam
anupam
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GATI — PACKET LOSS BY GATI
PACKETS WERE SENT FROM CHENNAI BEFORE 6 MONTH AND IT IS STILL MISSING. GATI IS SAYING THAT THEY ARE NOT LIABLE TO PAY THE PRICE OF THE LOST PACKET EVEN IF IT IS LOST.HELP ME IF ANYONE HAS ANY IDEA TO DEAL WITH THE SITUATION