[Resolved]  General Motors India — Poor service and Engine problem

Address:Gurgaon, Haryana

I own a captiva and is in warranty. I have been getting my car serviced regularly, ironically they have never changed the Air Filter, which I only came to know when TURBO of my car broke down. Now company is not repacing the TURBO under warranty and are fixing blame on me, though I am pleading that it is not possible for me to keep track of these things and it is the responsibility of the respective service center to esure that service is done as per their prescribed guidelines. Can anyone help......................
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

Im Jaseel, I owned a chevy SPARK LT, 2011, olympic white, I recently sent the car for accident repair to the dealer GERMAN MOTORS, KANNUR BRANCH.

The total bill amount was 25758 RS .Now I found excessive bubble formation on the painted surface. This is just after one month of

repair.


Now im totally dissatisfied with this repair they have done. There is another wonderful thing that my car got accident in front RH side,

for this they replaced the rear chevy monogram also, WHY...?, I didnt got the reason still now. Im attaching the bill copies and

photographs of defected area of my car with this mail. I hope your immidiate action on this issue. My contact number is


My contact number is +91 [protected]

Cherolet dealers are really pathetic, PASHANKAR AUTO WHEELS PVT LTD (AFTER SALES SERVICE).
No co ordiation in thier own staff, giving a appointment to for pick up and forget to pick. then we need to call them for the same, then they are going to send some one in the afternoon.
After pick up till your call, no one is going to call for the query or concern. again you need to call them, ask them, my vehicle reach or not, if reach please tell your service advisor to call.
then he/ she will call...

It means YOU NEED SERVICE & THEY DONT...>> THERE IS A NEED OF CUSTOMERS NOT THE SERVICE DEAPRTMET... THEY DONT WANT THE CUSTOMER.

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