[Resolved]  Gilma — Chimney lights are not glowing & Ignition problem

Address:Rangareddy, Andhra Pradesh

Very Very Poor customer service& irresponsible persons at customer care centre

We recently bought a Gilma hob and chimney (August 09). from hyderabad exhibitionThe lights in the chimney stopped working. & The ignition is not working I had given complaint to service centre on[protected] and they have given the complaint number as 276 they said they will attend within 48 hours.on[protected] again i have reminded to service centre about my complaint service centre people said that we are unable to get my address, then i have taken service centre incharge sri Mohan cell number and i have spoken with him he said i will look into this,but till today there is no response from the service centre incharge. from the starting of installation i am unhappy with the behaviour of techinician i think i have done a mistake by purchasing Gilma product, my advise to all the poeple not to purchase Gilma product at all.
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Aug 13, 2020
Complaint marked as Resolved 
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The Gilma service is not good at all and the technicians are charging very high service cost for simple things. The prices of the parts they are replacing are not standard and the technicians start bargaining when you reject due to high cost. Looks like they are making more money just by the Services rather by selling the product.

I recommend not to go for any gilma products, very bad experience with them.

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    Hyderabad
    Andhra Pradesh
    India
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