Address: | Faridabad, Haryana |
I bought Glen Appliance Chimney, GL 6057 SS - for Rs.15,990.00, SKU: GL 6057 SS, Suction: 890, Size: 60 cm.
I ordered it online and made a payment for 57,680 on 22/05/2012 for glen appliances viz. chimney and gas oven. I received both the products but within one month the chimney stopped working.
I called GLEN Customer care in Faridabad, Haryana and they said to call the local Moradabad Service center. After which they sent a man to check the chimney. When the man checked the chimney he said the motor needs to be replaced. I said the chimney is under warranty and without paying anything it can be replaced. Today is 9th April 2013 almost 11 months and I have not received the chimney motor part.
I have called the Glen Service Centres in Moradabad and in Haryana, have emailed them but no one is taking any action. All is giving false promises.
Please help me what can be done. Was this information helpful? |
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