[Resolved]  Glen Food Processor — Totally blunt cutting blades

Address:

Pune, Maharashtra

My name is S Das [protected]. I purchased a Glenn GL 4052 SX from Maharashtra Electronic Corporation 215 M G Rd Pune on 9th July 2011, but we were surprised to find some of the blades including the main chopper to be totally blunt & not usable. We were asked to contact the service centre Mr Jadhav at Katraj service centre ,Service centre person has inspected the same & has agreed that the same needs replacement & till last 30 days there is no action. Now the service dept is informing us that they only can sharpen the blades & return, but for that we have to deliver the blades at service centre & pick it up when it is ready. My question is that if I have bought a new machine why we should get an old blade. Our request to the company is the following :
1) fresh blades from the company.
2) moreover since we are unable to use the machine we will demand for extended warranty.