[Resolved]  Gm — Poor Customer Service

Hi All,
I advice people not to purchase there GM vehicles from AutoVikas in New Delhi . Unprofessional staff, delivered me a Captiva with a dented roof, uncleaned seats and scuff marks. On requesting the dents be fixed , I was told not to bother with them as fixing them would affect the resale value. I was also promised some complimentary gifts on my purchase, never saw any. For someone paying almost 19 lacs for a car , one would expect higher levels of customer service and professionalism from the staff.
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Aug 14, 2020
Complaint marked as Resolved 
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I have 3 GM cars two Aveo's LT & 1 Beat LT, these are being serviced and maintained by Auto Vikas under service contract. These were picked up by them for servicing and sent back without even washing, whereas I had sent written job to done request:
They keep calling to ask us about our satisfaction after service, but when we narrate the experience they listen promising to take action, but simplly sleep.

I advice people not to purchase there GM vehicles from AutoVikas in New Delhi . Unprofessional staff,

only if you know some one personally over a period of Time, can expect some (?) good support, otherwise!!!
Wall fans are 2innumber are not working since 2days.please send some one to repair the that number

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