Go Air — AIRLINE

Address:

Bangalore, Karnataka

DIRECTOR,MARKETING MANAGER
GO AIR
MUMBAI

DEAR SIR
I HAVE A COMPLAINT AGAINST YOUR STAFF .THE COMPLAINT IS THAT YOUR STAFF IS MISLEADING THE PASSENGER BY GIVING WRONG INFORMATION . THE PROBLEM OCCURRED WHEN I WAS TRAVELING FROM JAIPUR – BANGALORE VIA MUMBAI .FIRST THEY ANNOUNCED THE PASSENGER WHO ARE TRAVELING TO BANGALORE SHOULD BE SEATED IN THE SAME PLAIN AND THEN THE SECOND ANNOUNCEMENT COMES WITH CHANGING THE FLIEGHT .IT WAS REALLY HARRASING ,ANNOYING AND DISTESSFUL FOR MY FAMILY WHO WERE TRAVELING ON THIS FLIEGHT .PLEASE INVESTIGATE TO THIS PROBLEM AND TAKE NESECCERY ACTION BY HAVING A DIRECT FLIEGHT OR A VIA FLIEGHT WHERE THE PASSENGER SHOULDN’T CHANGE THE FLIEGHT .I AM A PASSENGER MY PNR NO . Q4JXSJ.ON 29TH JANUARY WE WERE TRAVELLING ON THIS FLIEGHT .I THINK YOU DON’T CONSIDER CUSTOMER FEEDBACK & COMPLAINTS.I THINK YOUR DIRECTOR&SENIOR MANAGER SHOULD TRAVEL ON THIS ROUTE TO EXPERINCE THIS PROBLEM . I WONT SUGGEST ANYBODY TO TRAVEL ON THIS AIRLINES.MY SUGGESTION WILL BE TO TRAVEL BY YOUR COMPETITORS AIRLINE .IF NO ACTION IS TAKEN THEN PASSENGERS ON THIS ROUTE WILL BE LESS.


REGARDS


ROHIT MUNDHRA