In the month March-2008 my 240 liter frost free Godrej refrigerator had developed some technical problem and upon consulting your Godrej Smart Care service station at Gandhinagar, Gujarat, it was told that it required over all service and that is why it was taken to the service station and it was kept therefor almost 3 weeks and theamount to the tune of Rs. 1550 was charged for replacement of condencer, refilling of gas etc. Thereafter, again on[protected] the complaint was lodged with the service station as there was no cooling in the refrigeration section. The technician found the fault with the timer and said that it needed replacement and the same was replaced at the cost of Rs. 450 and the guarantee for timer was given for 6 months. Again the same problem has cropped up. Despite several made to the service station, no satisfactory response is given nor the defect is detected. Was this information helpful? |
I have a frost free refrigerator which was serviced recently at my home the service order no is 850491 and the date of service was[protected], the fridge has the same problem which was reported the thermostat is still not working food stored below the freezer also freezes, kindly send you service engineer and fix the problem, he also mentioned that additional call charges want be put on the customer if he comes within a month of the service.
Thanx
Vivy