Indian Railways Complaints & Reviews

My husband Abraham is travelling in 2644 Swarna Jayanti from Nizamuddhin to Trivandrum on 5th July 2008. He board the train from Warangal reservation upto Palakkad in Coach B1 (3A), seat No.31 and PNR No.[protected]. The coach boys misbehaving with him by telling that they don't have cleaned bed sheets and pillows. They are not ready to give fresh bed sheet in AC compartment and istead of giving the basic facilities in AC Compartment, they started abusing him by telling that if you want then use these used bed sheets i.e. the sheets used by other passenger. They are forcing to use the same to a new passenger. Who will look into it and where should we go for this kind of misbehave and lapses. Railway is giving such facilities to the passenger who are travelling in AC compartments. Kindly look into this matter and please reply to whom we should approach.

VIPUL RASHIKLAL MAMRAWALA
15 SAMARPAN SOCIETY
NEAR CHOKSY WADI
OPP.KRUSHNA NAGAR
ADAJAN
SURAT
GUJARAT.

To,
Railway Ministry
rail bhavan new delhi.

Sub. Complaint against wrong penalty & mental harassment

Sir,
I was trawled by train no. 6340 MUMBAI EXPRESS from KODAI ROAD TO CSTM (MUMBAI) by ticket pnr no.[protected]. My wife DINAL & son Parthik were with me. My ticket was from MADURAI JUNCTION TO MUMBAI CSTM but we changed our boarding from madurai to kodai road.
As per our ticket we boarded from kodai road in the presence of Mr. TC & vigilance officer Mr.ARNAPUTTAM.Vigillence officer Mr.Aranaputtam wished to check our E ticket & after that he asked for driving license.I submitted my driving license for checking purpose to him. Driving license was attested by honorable magistrate of Surat city. But I was shocked when he told me in roudly way that I was without ticket & he had a power to cancel my journey & also powered to call railway police to throw away my bags outside the train. Under pressure Rs. 4420.00 was paid against penalty. How he calculated penalty that we don’t know.After so many requests both officers did not give me their names & batch nos..I had original E ticket & driving license at the time of journey. Also note that after checked driving license Mr.Aranaputtam wrote my license number on penalty receipt.
So many requests did by my family & other passengers but there was no response by Mr.Arnaputtam.When I asked to TC & vigilance officer for their batch nos. & full name they didn’t give me. At EROD JUCTION they left the train like thieves & told me “We know we were wrong but we show our power to you. Now we see what you will do”
After EROD JUCTION an aged TC Mr.Mani took a charge and we asked for complaint book he told me to register my complaint at Mumbai cstm after finished my journey. So we registered it at Mumbai cstm on 12/11/2008 with Xerox copies of driving license, penalty receipt & E ticket were attached with complaint.
Also note that we saw our all papers to deputy stn.master of Mumbai cstm Mr.YADAV before submit my complaint.
I request you to refund the amount of wrong penalty. Hope for kind & prompt action.

Thanks,

VIPUL

Encl COPY OF RAILWAY TICKET PNR NO [protected] ; COPY OF DRIVING LICENSE NO.115104/94/SRT ; COPY OF PENALTY RECEIPT NO.664057 ;
COPY OF COMPLAINT REGISTERED AT MUMBAI CSTM

Dear Sir,

I have booked my ticket through Internet Reservation facility from IRCTC site. My ticket is from Habibganj Station to Balasore but due to non-availability of any direct train I have bounded to booked my ticket from Habibganj to Bilaspure in the train Amarkantak and Bilaspur to Balasore in the train Utkal express which detail are given below.

I.Ticket details.

From : HBJ to BSP
Train : Amarkantak Express
PNR NO. : [protected]
Transaction ID : [protected]
No.of person : 5 Adults 1 Child
Dtd. : 23/04/2009

II.Ticket details.

From : BSP to BLS
Train : Utkal Express
PNR NO. : [protected]
Transaction ID : [protected]
No.of person : 5 Adults 1 Child
Dtd. : 24/04/2009

Sir I have paid Rs.590/- through e-ticket which is too much, if I will booked the same ticket through reservation counter then ticket cost is Rs.445/- it means I have paid excess Rs.150/- per member and in totality Rs.900/-.

What mistake I have done if I have availed the Internet reservation facility, indirectly I have helped reservation clerk and reduce the overheads of Railway.

I request you to look in to this matter and try to refund my excess money Rs.900/- which I have paid extra vide e-ticket or guide the way to refund it back.


Regards

Nalin Padhi
143, Samanway Colony,
Near St.Xavier Hr.Secondry School
BHEL, BHOPAL

Indian Railways — Misbehaviour and Refund of Penalty

I boarded into Train No. 2232 from Ambala Cant. to jagadhri with valid mail train ticket.At Jagadhri TT checked my ticket & imposed a fine of Rs. 260 as panelty for not having the superfast ticket. He also try to snatch my wallet & Watch and my Driving License forcefully. At 139 I inquired the matter they suggested, you can file a case against TT of misbehaving as well as you can claim for refund because He can not charge panelty on it. You too can go through the website www.indianrail.gov.in for the rule. I hereby request to refund and take necessary action against TT .
Please note if I did not get reply/refund within seven days I will compel to file case against them in consumer court with my harrshment charges for which you will be responsible. The receipt no. is 761898 dated 4, May 2009 at jagadhri Station by Dinesh Kumar.

u r confusing about tatkal seva.tatkal seva is given by PRS before charting and there is no role of tte in given tatkal seva, so plz dont blame mevhanism and abuse this good service

TO,
HEAD OF STATION MASTER
KURLA,

I STAY IN KURLA & DAILY MANY COMMUTERS TRAVEL FROM KURLA THEIR ARE MANY PROBLEMS ON PLATFORM NO 2, THE CANTEEN WHICH HAS A DRANED OUT IT STINKS VERY BADLY & THE FOOT OVER BRIDGE WHICH JOINS EAST & WEST WHICH IS TO CONJUSTED TO TRAVEL FROM BRIDGE & THE STAIRCASE WHICH IS BROKEN FROM EAST SIDE """"SHOULD BE REPAIR IMMIDATELY """"""" ITS THE REQUST TO INCRISE THE BREDTH OF THE EAST - WEST BRIDGE ...

kaam choron ko sabak sikhane ke liye aap ko apna complain written mean dena hoga.
kaam chore logow ko ab sudharne ka samay aa chuka hai.
S.p.yadav, Mumbai
[protected]@gmail.com

darbhanga pure city mai aise chor aur lutere faile hue hai, kis kis ko sudharoge, agar himmat hai tau RAKESH KARN naam ke darbhangawasi lutere ko pakad ke dikhao, saala lakho rupiya lekar aish kar raha hai.

Subject: Request / suggestion for every local train.

Sir,

You are requested to provide provision for school children in each local train.
If possible please provide ¼ places of one boggy for exclusive for school children only. (Every local train only)
No need to write more as per my knowledge our railway officer and ministers know more than me.

With Regards
Manish Shah

aise employee ko railway ko turant nikaal dena chahiye aur uss par kathore legal action lena chahiye lagta hai railway ke officer aank band karke kaam karte hai ya unki bi pocket me kuch commision jata hoga tabhi aise employee railway me kaam karte rahte hai.

punised these type of employee whose cheated to public and also railway.railway's fine and legal case to the employee and return the job from employee.

To.
D.R.M.
Delhi.

Dear Sir/Madam

I want say that there is a one person named
Ram Niranjan Dubey, Pnt no: is[protected] Mata Sundari Palace, railway colony, Monto Road new Delhi which having illegal railway phone. The Railway phone was granted when he was not retired from railway. Now he is retired before 4-5 years, the railway phone is till now not disconnected. Can u tell me the reason why phone is not disconnecting. Govt. is providing railway phone after retirement.

Dear Sir/Madam

I want say that there is a one person named
amit s/o dhirendra, shivpuri (M.P.) has given rs 400000 to posted in railway as TC.
so stop such people & racket to do this.

Dear Sir / Madam, .

My name is michael & i traveled with my family on 13th jan from Chennai to mumbai trough 1042 in S9 47, after renegunta left by 7 pm some of the Railway police came to the S9 Compartment saying to shut the window shutter as there are some problem ahead, then every one have shutted the window as per the cops request, latter every one went to sleep around 10.30 pm, then one of the cop name S . Shebe came to our compartment for rounds while going he robed my Nokia mobile Model # N73. the incharge was Mr. Mehaboob this people where full night in the train & got down in Wadi in the early morning. I request you to Plese ask the cops we have robed my mobile. AS mr. Mehaboob said there is no posibality to get the mobile back he did not even ready to take a complain saying that the the higher comand had refused to do so.

i dont wnow how to get my Mobile Back as there are more than 650 image of my Baby from the day she born Atleast tell that cops to cive us the Memory card with the Image it is very important for us.

We relay that the cop will save us from the danger, but shame of them who robes things.

Thanks

Dear Sir / Madam


27/ 9 hazrat nizamuddin east railaway colony there is one shop is runing of pan biri gutkha in raiway colony, railway employee yadram dont attent theire job he is runing the shop last 10 years continue but there is no one for take acction is good that one railay employee can run any other busyness with there job of railway

To

Raspected D r m, Sir / Madam





Since morning i did not get any update kindly take action on priority that one shop is running in railway colony 27/9 hazrat nizamuddin east by yadram shop kipper yadram is do not attend job regular last 10 year shop is running in railway colonys boundary how ane railway employee can run any other busyness along with railway job

Sub:Credit DA amount
Ref : P.P.O NUMBER :[protected] Date of Retirement : 28/02/2009.

Dear Sir,

with reference to the above, My father retire from Southern Railways Golden Rock shop, Trichy.
A Sum of Rs.17325 amount DA amount to be credit the S.B.I Acount NO:[protected].
Till date the amount not credit in our Father account.The copy of the letter received Golden rock Shop, Trichy.But till now SBI trichy branch not received the copy.

Kindly clarify and sortout the issue.

Thanking you.

Regards,

Vinoth
[protected]

Indian Railways — Need Fine Details Of Travelling Without Ticket

Sir, I need fine details of travelling without ticket. Please

Diduction of Rs 391.24 2times on 07.10.2013

While reserving ticket from Patna to CSTM 2times Rs 391.24 has been deducted (extra )from my SBI CARD on 07.10.2013 kindly return it. ANIL KUMAR [protected] [protected]@gmail.com .

forgot t-pin,i-pin

my name is sri niwas kumar. My pran no. is[protected] I forget my t-pin . My mobile no. is [protected]. plz send my t-pin on my phone number or my email-- [protected]@gmail.com

ticket bokking

Whenever I book tickets in 2 A/c for me and for my wife I am getting two upper birts ( say birt No. 2 and 4 or 6 and 8) which is very much uncomfortable for ladies carrying small carrying children. I don't know why this is happening always.

I am senior citizen but my wife is not senior citizen. Can we reserve Ticket under LOWER BIRTH QUOTA ?

Dear Sir

please clearfy the rule of " LOWER BIRTH QUTA" of indian railway


thanks

Rajeev Kumar

Dear sir,
As i spent most of the time in traveling and mostly prefer indian railwys so according to my preplannig i booked my ticket generally one month ago and inspite of the availablity of seats, the seats allotment not as per my demand. Till now i am not getting why this kind of thing happening repetatively.
Secondly more critical problem is that last month i booked in tatkal quota with my wife and got waiting no. 5 & 6 and it confirmed but allotment done for one seat in S6 and for another one in S3. So this kind of thing create a problem during the journy with family. i would like to say that when waiting is clear up to 300 then seat allotment done as per mentinond in the individual tickets.its not a new thing but i seen this repetative time and get suffered.

Many times i tried to book e- ticket from home and found no birth available but broker/agent gives confirm ticket in my name. How it happens? Wheter they are given any perticular quota per train?

Dear Sir,

Is lower birth quota only for senior citizens?

Dear Sir

please clearfy the rule of " LOWER BIRTH QUTA" of indian railways and who all are eligible.

Only women over 45 years are eligible for Lowe Birth Quota of indian Railways!!

Dear sir,
I am 78 years old today I and my wife who is 72 years old booked one ticket from agra fort to ahmedabad in azimabad express train no 2948 in lower birth quota
which was available in website of indian railway but when my servent came back from booking office the ticket showed waiting list 158 & 159 please let me know how we can get reservation in lower birth quota .
my P N R No is[protected]

R N Gupta
Agra
e-mail [protected]@rediffmail.com

The eligibility criteria for availing the " LOWER BIRTH QUTA" are

1) Senior Citizens
2) Women above 45 Yrs of age travelling alone
3) Pregnant ladies

Hope this info helps you.

Regards,
Natraj

Indian Railways — Not get reserve Birth

Respected Didi ,
I had booked a ticket in Hirakund Express having PNR No :[protected] for my family to board train from Sambalpur (SBP) to Amritsar (ASR) . At the time of booking we were assured by the booking clerk that this waiting number is not a problem at all and will definitely get confirmed..Our W/L no on the day of travel (14/5/11) were at No.15 ,16 ,17, 18 . Since it was more then two month the numeric is unchanged .
Indian railways has already collected the reservation charges from us at the time of booking. I fail to understand why in the first place tickets with W/L are issued?? When you know you are not capable of providing seats to them. This is nothing but cheating with customers. You collect money in full from us and when it comes to refund it takes several months to years and that too with so many unwanted querries. I want to ask this question to railway administration that how come those agents standing in the que get a confirm ticket from the window for a train which is about to departure and the customers who had booked more than 2 month ago still could not manage to be in RAC?? What about indian railway's claim if the ticket not confirmed railway will accomodate in higher class compartmentss???This is all nothing but a planned trick by corrupted railway staff who is just making money out of customer's pockets. This is a known fact to everyone that the counter staff at each reservation center is accepting money for issuing confirm tickets from quota to passengers who pay bribe. Those who believe in the system and wait for their confirmation are always left behind to suffer.

May I seek a departmental enquiry in all such matters and expect a better management and restoration of faith in Indian railways?? Is there anybody honest enough to look in to this kind of situations?
Yours sincerely
Niranjan Panigrahi

THIS TYPE UNSOCIAL BOOKING CLERK SHOULD BE TERMINATED IMMEDIATELY

Regarding coming late of emu trains no. 64016 shakurbasti to palwal emu

The train no. 64016 which comes from shakurbasti comes late on okhla station from last 2 to 3 months. It comes 20 to 30 minutes on regular basis.

Dear Sir,

I and my wife both are Senior Citizen travelled in Garib Rath (No. 12215) from Sarai Rohall (Delhi) to Ajmer vide PNR NO. [protected]. We both were given MB and UB (45, 47) in coach No. G10. whereas in same coach Lower berth was given to below 60 year aged person.

Kindly advise me while allotting the berths senior citizens are considered for lower berth.
If yes then why we were not considered for lower berth.

Thanking you

Prem Kumar Bhatia
A-201, Madhav Nagar, Ajmer

Kanta mantri travelling in Pune Amravati express PNR-[protected]
Trn:11405
Dt:[protected]
Frm PUNE to WHM
Cls:3A
P1-B1 56
WHICH IS UPPER BIRTH
HOW IT CAN BE POSSIBLE FOR AGED PATIENT TO CLIMB ON UPPER BIRTH WHILE TRAVELLING ALONE.

I have booked my vehicle (AP28BC 4637) on[protected] on SRI LAKSHMI RAIL CARGO MOVERS, Secunderabad (an S.C Railway authorised parcel transporter) from Secunderabad to Rajumundry. Till they don't deliver my vehicle till today and they are not confim what is the status of the bike, whether the bike was wrong deliveried or stolen. They were not responding for me. PLease try to take action

Sir

I have booked bike Honda shine in Secunderab on 27.08.09 through Sri Laxmi rail cargo, it has to reach today atleast, for that I called to arrival point he replied and told that I don't know there is no response from secbad parcel office. I am also tried to Secbad parcel office for below mentioned numbers even they are not lifting the phone.
[protected]
[protected]

Thanks & Regards
LRNaidu

Railways — Misusing of the rule to harass common person

I had my tickets booked for T.No. 2952 Rajdhani, from New Delhi to Mumbai Central, Seat no 13&15, coach A1, date 16th June 2008. I had joint E- ticket with my husband as master passenger...Just 15 mins before the depature the diversion in the route was announced and expected 8 hrs delay in arrival was expressed which was more than usual in these (gujjar agitation) circumstances also. My husband panicked as this meant he can’t even attend second half of the office. So he got down to enquire from TT regarding the conditions and process of cancellation. TTE ‘Vijay Kannan’ told him it can be done through internet only and that the refund would not exceed 50% of the total amount (which we have now checked on the internet at ‘IRCTC` site was factually wrong). He further added that contrary to the announcement being made of an 8 hr delay the train is likely to be much more late and will probably reach Mumbai not before 1930 Hrs. This information was not encouraging.

My husband came back to the cabin and we discussed that cancellation was not possible because of non availability of internet at the station. I decided to continue with my journey and my husband decided to travel by air, so that he could attend office. I went upto the door of the bogey to send off my husband.

However, on my return to my seat, after seeing off my husband, I found a lady and girl occupying our seats. I was really surprised to see this, as we had not cancelled the tickets. Both ladies on enquiring, told that they had been given those two seats and they were related to one of the TTs.

After the departure of the train TT came, after about 45mins, to our cabin to check the tickets and told me that my tickets were cancelled by my husband and therefore allotted to another passenger. He also showed me the seat numbers written on the palm of the hand as a proof to the conversation. When I refuted this claim he asked me to show the PAN ID which I told him was with my husband who had left the train in a hurry. He told me that he would talk to me later.

Then after 1 hour he sent an attendant and called me at the back of the cabin. He said your husband had asked for the cancellation and he has given the seats to RAC. I said this was impossible. Then he told me that I’m not having PAN ID of master passenger in which case my ticket in invalid and I cannot travel on the train. (this after paying full amount for the tickets, what a rule!!). I told him that you met my husband and know I’m a genuine passenger and that these were unusual circumstances where a passenger is not availing services even after paying for them. I also suggested other identity solutions like my own Pan Card & Passport. Finally, I advised the TT that even the Master passenger’s Pan Card could be shown as proof on arrival. He sent me back. I thought matter was over as I have agreed to their terms and conditions and returned to my seat. By this time I was completely tired and mentally exhausted - I had to travel alone without my husband, I had traveled overnight the previous day, this train was delayed by 7-8 hrs and to add to this instead of showing consideration the TTE was trying to harass me. But my harassment had just begun!!

After 2 hrs he again sent an attendant to call me at the back of the cabin. This time there were two TTs and both were telling me that my ticket was invalid and the consequences of traveling without ticket. Their tone was intimidating. They kept on talking and discussing the matter. which I told them I can’t help in these unplanned and unforeseen circumstances .They charge me a fine of Rs. 3, 950 which I never denied and agreed to pay. Since I was not carrying that much cash I was made to give them in writing that I’ll pay this much amount at Mumbai central. I did this without showing any kind of resistance. Through out this ordeal I kept telling myself “I am a law abiding citizen, I have bought my ticket legally and paid for it…I can prove my identity...so what have I to fear”.. I gathered the courage to tell them that they have harassed me as they wanted to accommodate those two ladies which both of them denied hastily.

Kindly note that throughout this ordeal, the train was fast traveling, away from Delhi (where my husband was) and it was already dark and drizzling. May I ask these law implementers what did they expect a lady to do midway, in a fast traveling train at night? Are all passengers who do not carry the ID on the train to be treated as thieves? What would they have done if the master passenger had been robbed of the purse which carried his ID? What if master passenger was not able to board the train as so many passengers miss their train? Is there no provision to protect the other passengers who under unforeseen circumstances have to travel without the master passenger? Only provision is to throw them out of the train, take advantage of their helplessness, or just harass them!!! Please note Airlines seek similar photo proofs but they check them before boarding and the ID sought is of the individual boarding. It is interesting to note that even the ticket and internet terms & conditions do not specify the consequences of not carrying the proof!!

By now it was clear to them that I was not going to break the law or grease their palms. I came back on my seat and after 1-2 hrs i.e. after eating their dinner both ladies were shifted to other cabin and seat was given to a person who had 1st no. in RAC ( imagine 1st RAC passenger, Mr.Munim Singh, was given seat after 6-7 hrs from the start of train).

Next day in the afternoon TT came to me that he will approach me 10 min before Mumbai central which he never did even though I waited for him in the bogey even after the train stopped. Just before getting down I looked for him. He was standing on the platform waiting for me with the cops. He called the police, which he claimed had been informed in advance. If calling cops was routine procedure then they should have informed me beforehand. I was shaken and completely broke down to see how a well educated citizen was being treated as a criminal. I cannot explain the mental trauma I underwent. Good for me, my husband was also at the platform waiting with PAN card and money. I don’t know how I would have handled it alone. So much for an honest citizen who paid for the ticket, was willing to prove her identity!!

We were asked to pay Rs.3, 950. Our request to meet a senior official was declined with the rhetoric and I quote “I am the boss at this point of time”. A receipt was cut for and the amount of Rs.3, 950 was collected from us. Our request to add a line that the passenger was willing to show ID on arrival and master passenger was also present at the time the receipt was cut at Mumbai Central was promptly declined. The receipt carries only TTs version.


I want to ask a few things:

1. What was my crime that I was so much harassed?
2. These were unusual, unplanned circumstances, where an honest citizen traveling with proper Passport and ID was harassed so much for one rule!!. Inspite of carrying a proper Electronic Reservation slip ticket which is most mandatory as written on the ticket.
3. Are TT only robots, can’t they see the circumstances and use their judgment and if there was any such thing he should have called train superintendent. I don’t think so that TT had authority to put my ticket as invalid as no clear written rules are there regarding the consequences of not having PAN ID and ERS slip was in my possession. After all I was traveling with the ticket and my husband had to get down and TT met him on the station.
4. How come TT had cancelled my ticket beforehand and had allotted to other two people who traveled on those seats till dinner time before checking the tickets.
5. How come 1st RAC was confirmed after 6-7 hrs of the start of train when other waiting lists tickets were already cleared?
6. Why such a rule is being followed so blindly when no body else is claiming my ticket and my husband after boarding the train had to leave because of delay which everybody knew.
7. Why TT always called me at the back of the cabin, used to send an attendant to call me and never talked to me at my seat. Is this the way a respected lady who is traveling alone to be treated.
8. Why TT never approached me after that and straight away called cops on the platform.
9. Why TT has not informed me beforehand that he had to call cops on platform as a routine procedure (is this is a routine procedure, I doubt!) .They could have at least saved an educated person who understands and is fully cooperating with them from the mental trauma.
10. Why the TT was continuously grinning, mockingly, when I was lodging the complaint. Was he satisfied and happy to see his mission harassing a law abiding citizen accomplished.
11. If TT knew the laws so well why he did not inform my husband that the E- ticket can be cancelled only before the chart preparation not after that as per the rules on the internet site. And why he kept on insisting that my husband had told him to cancel the tickets when this is not possible by any law/rules.
12. If he initially considered our tickets as cancelled just on the note that my husband asked him to do so, he could have also considered my ticket as partially cancelled and declared me as the next ‘master passenger’ as per T & C 4.4 mentioned on the website. I was carrying my valid identity proof for myself. He should have consulted the train superintendent or other senior authority to help me which I believe would have been under the rules.

I had always believed that rules were made for people convenience but on this instance they were misused to harass the traveler. I’m a law abiding citizen who was traveling with proper tickets and looking at the circumstances system should have helped me instead of harassing me like this.

That's why india is so poor and backward country. Dishonest persons are holding the key position.
good persons are harrassed by such persons.

This is just one of the examples of how the TT's as well as the railway cops (who are on duty in the train) keep harrasing innocent people without genuine reasons.They just want to misuse the law in such circumstances to make some quick money. It is a very common practice that the TT's would never talk to you in your cabin but they will call you to either ends of the bogey so that they can make a deal..which in this case didnt happen and so they called the cops etc, which is very shocking as this lady was travelling alone and was no petty crminal or something(may be they thought that calling cops would create some pressure and may be instead of paying fine this lady will grease their palms).Very unfortunate incident, another shamefull chapter in the history on IndianRailways.

Look into the problem with depth before commenting.E ticketing has been launched but the staff dealing are yet to get accustomed with the procedure.And before comenting on the economic condition of our country do look into what is your contribution to the economy.

sir
There was mis bheavior by the ticket collecter in train no 1016 train borad from gorakpur to jhansi
my aunty named manju singh s7 coach breath 17 and her sister in the same coach berth18 the had booked on line and they had the identy proof but also tt didnt a low them the had to pay extra and had to take new ticket with fine as themy aunty was pregant woman she was carrying 8 month but he didnt show any mercy instead started abuse her so please i request you to please take action on this

Madam - On arrival at Mumbai Central - you should have immediately lodged a complaint with police - for alleged harassment at the hands of the TTS. You could also have shown a cool - rather than getting traumiatised - by asking for the names of the TTs and lodging a personal complaint to the Railway Authorities.

You have every right to approach a senior official and should NOT have been cowed down by the "threats' and attempts to prevent you to meet the officials.

Anyway - I suppose you woul dhave got wiser by standing up against the injustices / non-senses of the railway staff.

Train — Harassment by TT

dear, sir
I have a valid Tatkal Ticket on Howrah chenni mail to go chenni from hawrah PNR no[protected]
But on 8/11/09 departure from BHUBANESWAR TT come out and say I have a not
Valid ticket to sit only valid for berth for sleeping. In this harassment I am full day
Sharing 2 sit by 4 passengers who will responsible for this. TT will cheat us. I will ask
You who is parson to see this matter on board ,TT will get money from those passengers who have not ticket. in condition I want to see who will punish that TT. Ans me.
Thank u

indian railways is a whole corrupted system. first of all, there is never a seat available and second TT keeps harassing people. Even being in so much profits, they cannot increase the railway tracks and railway trains.

Did you file any complaint with consumer forum?

Indian Railways — non availability of seat in spite of rac

i booked tickets through internet on 22/10/10 from hafizpur to lucknow & another from hafizpur to shahjahanpur in 4512A KRJ ALD LINK EXP. At the time of booking the status were WL 4/RAC11 & WL5/RAC12 which on later was RS 10, 55. We were refused to board on train by TTE on duty reasoning that our ticket were not confirmed. Then we had to take general ticket to travel to our destination. If the ticket were not confirmed then they would have been canceled and the amount should have been credited in my account, but the amount has not been credited. The TTE had misguide me to make his profit by selling seat. I want to file a case against that TTE on duty.

if these are the ways of harassment, then there were thousands of ways to put the TT in problem. you could have do so. to be humble and does not mean to bend before the criminals. however, you have put efforts to bring these into light. so do not let it go, make it a point and fight for this. you have suffered seriously no doubt, but if you insist on this and continue fighting, then you can at least stop thousand people getting harassed routinely every day and every moment in each and every corner of the country.

the thing is this is well planned racket, where people from top to bottom are involved. the money they extracted from you would be shared from top to bottom. this is the reality what is going on India.

continue fighting but be protective and extract justice in the same way they extracted money from you.

Dear Sir / Madam,

Indian Railways is supposed to be the biggest railways in the world. But to my dismay the services provided by the Indian railways are degrading day by day. I am not sure what is the reason behind it ?
This complaint is regarding the bad and delayed servirces provided by the Indian Railaways to me .
I am Hastimal Suklal Jain, from Nandurbar. I have send my two wheeler HONDA ACTIVA by AHMADABAD – HOWRAH EXPRESS from NANDURBAR, on 05/05/2008 respected builty no – 25896/p01, NUMBERED – MH 39 E 7889 the double railline declared by Your estimeed railwalway ministry.
Nandurbar might be a small town from your point of view but this is very sad and harrashing act by your department that my vehical is at your department from last 15 days and not been delivered at Nagpur yet after 15 days. Now the point, this is not at all my responsibility that I should take care of that vehicle after delivering it to your so called estimeed department . I am going to comply with this to times of India and various national news papers and our local news papers and also I am going to take the legal action against this case and shall make a national level issue and also to the electronic media so that I will break your management to pieces within very less time if I will not been contacted within 6 hours of the time .
Of course I am sending this mail to the secreteriet to the railway minister MR. LALU PRASAD YADAV. I want my vehicle to my Nagpur railway station with immediate iffect as soon as you get this mail .
Hope you will do your service legally, genuenly and sincerely.


CONTACT :

HASTIMAL S JAIN.
BUNGALOW NO – 4 “ AJAY”
LOKMANYA COLONY,
NANDURBAR -425412.
DIST- NANDURBAR ( MAHARASHTRA )

M.NO – [protected]
P.NO –[protected]
MAIL ID – [protected]@yahoo.co.in

C/C TO :
01. SUPERITENDENT – REGIONAL ZONE WESTERN RAILAWS.
02. SECRETERIET – MINISTER OF RAILWAYS – MAHARASHTRA STATE.
03. SECRETERIET – MINISTER OF CENTRAL RAILWAYS – NEW DELHI.
04. CENTRAL MINISTER OF RAILWAYS- INDIA
05. EDITER IN CHIEF – TIMES OF INDIA
06. EDITER IN CHIEF – INDIAN EXPRESS
07. CHIEF OPERATING OFFICER – ZEE NEWS
08. CHIEF OPERATING OFFICER – AAJ TAK NEWS.
09. CHIEF OPERATING OFFICER – ETV NEWS

Dear Railway minister, Shri. Lalu Parasad Yadav
Greeting to you,

Sub: "Problem face by Physically challenged regarding Railway Ticket Concession."

I am S.Deepak james from Tamil nadu.I have a great respect for our Lalu Ji.In your presence lots of development has taking pace in the railway department.

But, im here to mention the problem face by me. I am physically challennged, my right leg is affected by polio- 40%.As you have provide the seperate compartment for us.And also we have concession on railway ticket.We are really happy for this.I salute you for this.But the problem we encountering is that we can use the concessioin certificate only in the presence of ESCORT or someone with us. This is well and good for those who are Blind or totally depend others.
I am POST GRADUATE, now for job interview i have to travel one state to other.So i cannot depend on someone always to travel with me.If we use concession certificate & tarvel without Escort.Then we hav to pay the fine about Rs.500/

So i kindly request you to issue the law that PHYSICALLY CHALLLENGED GET THE BENEFIT OF TICKET CONCESSION AND CAN ALSO TRAVEL WITHOUT ESCORT. Hope you can understand our problem and soon you will take any good actions towards it.

Thanking you


Yours Truly
S.Deepak James
7/123, JOSEPH LANE
AZHAGAPPAPURAM
KANYAKUMARI DISTRICT
PIN CODE- 629401
TAMIL NADU

CONTACT NO. [protected] 0r [protected]

How the fare is different for same train, same journy date same distence & purchase at same counter of my ticket. please refund the excess fair. PNR NO[protected] &[protected]

How the fare is different for same train, same journy date same distence & purchase at same counter of my ticket. please refund the excess fair. PNR NO[protected] &[protected]

I'm holding a valid season ticket.(vts : C09A9LM1RB & ID NO: 5MC596708F which is valid up to[protected].

Today i.e. 13/07/2009 I have travelled in a train n0: 2678. I was in general compartment and most of the seats were empty. I have started my journey from TCR(Trichure) and journey ended at PGT(Palakkad).

The train no.2678/- is a super fast train. As there are no frequent train service between TCR and PGT, I have traveled in the train.

When I get down from the train at PGT, at the gate examiner imposed a Excess Fare Ticket no. 762228. And Tkt/GC held no.[protected].

In reason for he wrote as "With Out Superfast".

Here I was not without a ticket, but was lacking a suplimentary ticket.

The amount 260/- is found any way found very high as fine for travelling with out suplimentary ticket. This amount is equal to my one month season ticket.

I could have been said any lie to this gentleman, but what I felt that he exploited my honesty.

Still I felt that the amount he imposed is high in such a route were a very few train are running.

I can show you video tapes that what is happening in Kerala Express after Gawlior.

Looking for your replay and action.

Best Regards

sir,

I travelled from chennai central to new delhi in tamil nadu exp dt; 18.09.2009. That time i misplaced my ticket and i have ticket copy(xerox). but the ttr didn't agree with ticket copy and he charged excess fare ticket Rs. 1429/-

pls note the excess fare ticket no: E764589

This is my company meeting tour. now i want to pay the money to my company. I have the ticket copy and excess fare ticket chellan. so pls advise to how to claim the the money.

Sir,

I have booked reservation ticket for to & fro Raipur to Howrah. When I check the fare in the internet I found the fare is Rs. 323/- from Raipur to Howrah. But when I purchased the ticket from reservation counter, the ticket clerk charged Rs.333/- per head from Raipur to Howrah and vice versa. As such I incurred an amount of Rs.40/- on each ticket. Please refer PNR No.[protected] &[protected]. I asked to ticket counter clerk for this extra ticketing charge. Please explain for the excess charging in the fare.

Thanking you,

NE Railway — Excess amount taking by Clerk on ticket purchasing

I have purchase a ticket No. 06692 for travel by Train Lucknow-Barauni Exp. from Gomtinagar to Mankapur jn on 10.04.2011 Rs. 43.00 charged by booking clerk but actual rate of fare Rs. 40.00 only. But I talk with booking clerk but not refund extra money. Pl take n/a action and inform to me.

girja shanker
A-26 Sanchar Vihar,
MANKAPUR
DISTT.GONDA (UP)
271308

MOB. [protected]

NER — EXCESS PAYMENT

BAREILLY STATION KE BAHAR JO AGENCY TICKET DE RAHI HAI WO ONE RUPEE JYADA LE RAHI HAI AUR TICKET BHI PREVIOUS STATION SE DE RAHI HAI, KYA AAP AISE LOGON KO AGENCY DETEN HAI JO CUSTOMER SE JYADA PAISE CHARGE KAREN,PANKAJ SAXENA MOBILE NO.[protected]

Friends... Not body will not action against to any one because never Railway upper level poeople read it.

This site earning monry from there Ads and Page views. :)

Dear Sir,
I regret to inform you that on dated 30.Nov.2008. I have came with my family on Mau Jn.in U.P.to catch the train No.4005 Lichchavi Exp. at 1.30 PM but train was 8 hours late. When I asked Station Master They reply to me that every day train comming late. Sir it is true I want to know the reason.If railway could not manage the schedule of timing of the train then why railway keep in the dark to the passenger.
Sir due to the Above my all programme have been failed who will be responsible .Kindly let me know where I complain for mental torcher in cold night.
PNR NO.[protected]
jurney dt.30.nov.2008.
train no.4005 Lichchavi exp.
Thaking you,
Jitendra Nath Rai
344/7 Urban Estate
Karnal ( Haryana)

Dear Sir,
I regret to inform you that on dated 30.Nov.2008. I have came with my family on Mau Jn.in U.P.to catch the train No.4005 Lichchavi Exp. at 1.30 PM but train was 8 hours late. When I asked Station Master They reply to me that every day train comming late. Sir it is true I want to know the reason.If railaway could not manage the schedule of timing of the train then why railway keep in the dark to the passenger.
Sir due to the Above my all programme have been failed who will be responsible .Kindly let me know where I complain for mental torcher in cold night.
PNR NO.[protected]
jurney dt.30.nov.2008.
train no.4005 Lichchavi exp.
Thaking you,
Jitendra Nath Rai
344/7 Urban Estate
Karnal ( Haryana)

I had booked my bike(Bajaj Pulser-150 Dts-i, DL-8SAK-3965) for the destination from New Delhi to NJP(New Jalpaiguri) along with my journey ticket, which i made on 12th of Feb'09 in North-East train. But till the date my bike is nt reached upto it's destination. Actually on New Delhi station they are asking for extra money, which I dont agree to pay.And the end result----they are delaying my bike delivery.

I request to the concern authority for please give their kind atention for my humble request.

Booking Bill no.-836221.
Date of booking-11/01/09
DL-8SAK-3965

Kindly request the eunuchs to buy a confirmed rail ticket before boarding the train ( especially in Mumbai and thane stretch ) headed towards or coming from other states

I was travelling from LTT to GHY with my family. Train no-15647, my PNR no- [protected], DOJ[protected].the train travels in Bihar state for 12 hours, during this period in day time I saw there is no reservation norms being followed by Bihari brothers also compartment steward. i.e TTE and RPF got off duty during the entire period . And local passengers even did not spare A.C coaches, on asking to leave the place they started harrassing us even threaten to take action in the next stations.

I do not understand, what kind of impression our Bihari brothers want to spread, I have been travelling across the country, how ever I have not seen such kind of mis-management and brutality in any other states, ON TALKING TO SOME GENTLEMEN FROM BIHAR ON SUCH BEHAVIOUR THEY WERE COMPLETLY SHUT THEIR MOUTH, it seems people in Bihar just look for their way out, they do not bother because of their act, cause disruption to other bonafied passengers travelling for last 36 hours.

I also do not understand what rail authority smells that they for sleep for 12 hours during day time. I WOULD NOT RECOMMEND TO TRAVEL TO WEST BENGAL AND ASSAM VIA BIHAR IN DAY TIME. ITS A BIG SHAME FOR LOCALS AND RAILWAY AUTHORITY. Dear authority please grow up.

Thanks and Regards.

Bivek Dutta Gupta
Mumbai

Sir, Please tell me the website through which we can know the detail of our Provident Fund Account NO.05383547 in indian railway.
thanks

My parents was having confirm sleeper class ticket on date 16/06/08 in train no.: 2124, S-9.16 M. 57 & S-9.8 F.47. The ticket no.: 85882968, PNR no. :[protected]. They was having their ticket from mugholsari junction (U.P.), the authorities of the station did not let them to sit on their confirm berth.Right now my parents are on their way just sitting in the train like a waiting list passenger, they are sitting on the floor, they are old also.
Please help me out and my parents.
I will be waiting for your reply.

To,
The Senior DCM/Howrah
Eastern Railway
Howrah



Respected Sir,

I, Smt.Uma Chakraborty, W/O Debasis Chakraborty residing at Rescourse para (opp.Govt.Quarters: A/17)P.O.&P.S.Jalpaiguri Dt.Jalpaiguri.Ph.no.[protected] would like to state that I am a physically handicapped person and I have a proper certificate regarding this.I with my family have been in Chinsura to my in-laws place. In the time of return my husband went to Chinsura Rly.Stn. to buy tickets for us on 12.11.08 at 7.05 p.m.where he produced my Handicapped Certificate to the booking counter for concession{(Appendex1/36)Rule101, serialno25}, they refused to issue tickets on concession and claimed that the Certificate was a fake one.Then my husband went to ChandanNagar Station on 13.11.08 at 11.05 a.m. to buy tickets.This time they too claimed that the Certificate was false and refused to issue tickets.Moreover they seized my Handicapped certificate and provided a receipt.My husband was harassed and assaulted mentally.I can not understand how it can happen.I have been issued tickets on concession a number of times before this.


I therefore, request you from humeterian ground to take drastic action against the concern person responsible for such kind of activities as my husband is mentally shocked and we too. So your immediate action in this regard is requested and get back my handicapped certificate as early as posible.


Thanking You,

Yours faithfully,

uma chakraborty

Indian Railways — train is standing and other trains are passed

Dear sir,
I Anoop Khanna is bonafied passenger of Indian Railways travelling in coach B 1 by Durg Express (train number 8202) from Gorakhpur to Allahabad and my ticket number is 130362 dated 07-12-08.My nature of complaint is that the said train is standing at Blockhod A(this name I came to know from TTE) for near about one hour while other trains are passing from both the directions . It is very unfortunate that before that also the very said train was standing one and a half hour at Vranasi station . While I enquired to running staff about it everybody said that it is unfair(SAUTELA VYAVAHAR HAI) with this train since the train is belong to Southern-Eastern Railways(Not belong to Northern or NE Railways).It is very stage that Railways Employees are forced by Indian Railways to give such type of awnser since they are helpless.At present time is in my clock is 11.30 pm and schdule time of this train to reach to Allahabad is a 10 pm. We people are helples and unnecessary leads to harrasement and being an Indian I know that nothing is going to happen in ths case even I will not give any reply of my complaint . My address is Anoop Khanna, N-472, AASHIANA, Lucknow-22001(UP).

REGARDS.

Anoop Khanna
N-472,
AASHIANA,
LUCKNOW-226001
UP.

Guntur Division of SCR, Guntur city Pattabhipuram manned railway gate crossing is in highly hazardous condition. The road is totally wrecked & large granite stones obstruct (thousands) vehicular traffic. This condition has been prevailing for 2 months. This railway crossing is just few hundreds meters from Divisional office. But no repair work is initiated, further, the suffering is compounded with the laying of RAILS on wither side of the down track, protruding their edges alarmingly, damage vehicle tyres. This awkward situation is unheard of in recent times. Why the disciplined/responsible railway authorities blatantly IGNORE this, by not under-taking immediate repair work, is a million dollar question.

Simply because this is a slum dog country where more than 100 people are cramped into a coach like filthy pathetic animals. No other reason. slumdogs dot wordpress dot com

[protected]
Dear Sir,

Trains Honking(Whistling) in the Hubli city of Karnataka should be Banned .

The ear deafening sound of train honking(whistling) throughout the day, particularly at night is irritating, sickening and polluting the calmness of the entire atmosphere and environment. This must have already ruptured the ear drums of train motormen because my message sent several times is not heard by them so far.

I do not know whether this message will reach Motormen of Trains passing through Hubli. I do not know whether railway police are taking this message seriously or this message will reach them at all. Otherwise, the needless, consistent HONKING ( WHISTLING) by trains can rupture anyone’s ear drums. They do not know how much nuisance they are creating to the residents of Hubli by Train HONKING ( WHISTLING) day and night.

The inhuman careless attitude of motormen has created excessive noise pollution beyond control. Inspite of our polite requests several times, nothing has changed. The train motormen constantly keep HONKING ( WHISTLING) day and night without any care for people, children, schools, colleges, hospitals spoiling the calmness of the entire region.

We observed that the loud continuous whistling noise of train markedly disrupting the sleep by reaching the hazardous levels of noise.

This can lead to major health effects that are lack of concentration, irritation, fatigue, headache, sleep disturbances, etc.

Such type of continuous exposure to noise above 85 decibels can be harmful to hearing and lead to physiological changes in blood pressure, sleep, digestion and other stress-related disorders particularly on elderly people, on children's learning and behavior.

We earnestly request the newspaper authorities to highlight this issue for the welfare of all the Hubli residents.

Noise and its Intensity
Columbia Encyclopedia…. Noise pollution
http://www.answers.com/topic/noise-pollution
http://library.thinkquest.org/C0111040/Types/noise.php

Effects of Noise on Health and Well-Being
http://www.karmayog.org/noisepollution/noisepollution_76.htm

Cause and Effects of Noise Pollution
http://www.karmayog.org/noisepollution/57.htm

This message has been sent to all the newspapers with the intention that they realize the seriousness and urgency and publicize the urgent need of action to be taken by the concerned Noise Pollution Controlling authorities to stop the trains from blowing whistles (Honking) in the Hubli City limits.

This has been sent by Mr. Shyam Gokarn with the clear intention to protect the interest of the residents of Hubli against noise pollution caused by trains passing through Hubli City.

For the welfare of all the residents of Hubli.

Shyam Gokarn
401, Alagundagi Heights, Shanty Colony,
Vishveshwar Nagar, Hubli – 580032
Mobile : [protected]

The police have powers to deal with noise as a breach of peace under the Miscellaneous Offences (Public Order and Nuisance) Act (Chapter 184), and Public Entertainments and Meetings Act (Chapter 257). However, NEA can also take action under the Environment Public Health Act, if the noise is deemed to constitute a public health nuisance.
http://app.nea.gov.sg/cms/htdocs/category_sub.asp?cid=35

sir,
It gives a lot of problem for us, that waiting list tickets' trimmed positions are not published every day either in the web site or in any mode of information facilities by the railway. the wait list position at the time of booking the ticket itself seen continuously even the day of the starting of train. for Example: I have booked two tickets from panvel to Kasaragod in train No 2654 Kerala samparka kranti express for my sons . the waiting list even now is 12 and 13. the train has already started from chandigarh in the morning, and the web site note as the chart has not been made! when the chart will be prepared? on reaching the destination?
This creates un wanted problem and make easy way for train staffs to make money.
so can you make at least any facility of sending the confirmation messages either through Email or S.M.S in mobile phones.

on the night of 22/23may2009 i went 2 Dahanu road of western railway to board the saurashtra janta exp from dahanuroad to borivali, but i was surprised when i found waiting room of station for passengers was pre occupied by 5-6 policeman, they were sleeping, Were they ON DUTY, If yes then why they were sleeping, if they were off duty then what they were doing in the waiting room for passenger, And where was the waiting room attendant.who is responsible for this GM CCG or DRM BCT OR CLASS IV EMPLOYEE OF railway, please suggest and reply,

Indian Railways — Cancellation of train without any notice or news

I had brought a ticket on 11th June 2009 with PNR: [protected], Transaction ID [protected] in Train No :3052, Train Name : HOOL EXPRESS for journey on 14th June 2009 from SIURI to Howrah. When I went to Siuri station I found to my surprise that the train was cancelled, the Station Manager also approved to the fact that there was no early intimation / notice about this.

If the train was going to be cancelled on 14th how was it allowed to book tickets on 11th June 2009, it should have been blocked.

It was a very hot day and the temperature was about 42 degree Celcius, I had to travel in the this discomfort in a bus. Who is going to compensate for this trouble I had to face?

As I got the ticket thru irctc ( online e ticket) I could not cancel the ticket as its not allowed after the journey time. At the ticket counter also e tickets are not allowed for cancellation.

My question is how do I get the money back? who will and how can the trouble to my mind and body be compensated for such an irresponsible act.

Can I suite a compensation? Where that can be done?

I am a regular passenger of CHAMBAL EXP (No 2176/2178) . Earlier the train was normal but reaching to destination almost right time but now a days it becomes SUPERFAST and reaching late to the destination by 3 to 4 hours.
It tooks 24 hours to reached its destination, the rought is very bad no food is available from JHANSI to ALLAHABAD so I requiest please introduce one pantry car in the train.

70% PERSON ARE LIVING IN RURAL AREA NOW 131 FACILITY WITHDRAW 139 FACILITY PROVIDED NO PERSON KNOWS TRAIN NUMBER HOW CAN RURAL PERSON OR NON-EXECUTIVE PERSON KNOWS TRAIN LATE OR WRIGHT TIME PLEASE RESTORED 131 FACILITY FOR PUBLIC.
KINDLY ATTENTAION PERSONALY.

Complaint against train ticket issuing officer in perungudi/ station.

So much of working times he is not in seat. so got dealyed for getting the ticket in right time.

Kindly take neccessary actions and replace right person for the same possision.

Thanks

Dear Sir,
mai our mere sath aur bhi kai aise log jo ki galti se
> handicapped dibbe me chad gaye the. tarikh 08/11/2009 ko dehra dun
> experess ratlam se vadodra jate samay dahod se railway police no 1
> mr. A. M. QURESHI / A K QURESHI jo ki mono type font me likha tha aur
> ek bundhuk dhari jiske hath me SHARMA namka wrist chain pahena tha,
> pahele inhone viklang aur aurto ko bithaya aur ek rail way staf ka
> admi jiske hath me bad me ek chhithi me uska nam likah tha kin Pargi
> Babu Ramnbhai dehradun unko bithaya aur hum sub ko bathroom ki aur le
> ja ke dono ne bahut hi mara aur fis hase paisa vasul kiya aur next
> station per utar gaye ki me dahod me receipt deta hu. Aur hame koi
> receipt nahi mili.hum 15 se 20 aadmi the jinse paisa liya.
Jinka thode ka nam aur contact niche likhtahu.
150 rs. Asif [protected][protected]
rajesh100
dasrath50
santosh50
kesrilal [protected]
pravin bhai[protected]
dhiru20 rameshbhai.
yaha thode contact diye hai... baki ke pass mobile nahi th
> a...aur bhi jankari ke liye hum mese kisika bhi aap contact kar sak
> te hai.ya is ID per mail kar sakte hai.thanks

while booking reser vation ticket why the senior citizen deprived of getting a lower berth acompaned by family is it possible a aged old person aged 79 to climb upper berth
I perssonally feel railway authourity have no concern for the age
when in the format senior citizen with aged marked
I HOPE RAILWAY AUTHOURITY DO THE NEEDFUL AND TAKE CARE OF SENIOR CITEZEN
thankyou

Sir,

i am a frequent tarveller betwenn Chennai - Ernakulam - Chennai. and used catch train nos 2623 / 2624 and 6041 / 6042.

I find in most cases when i travel from Chennai by 2623, the TTE is not traceable after Katpadi Jn. also the security personnel. Yesterday ( 22/5/10) i was on this train ( 2623) in Coach S4 and beth no 7 from Chennai.There was a boarding at Salem in S4 coach for berth no. 1. two persons were arguing for this berth at Salem Jn. just after mid night creating nuicence. The TTE did not come to chech the boarding, and a group of five persons having no valid reservation and ticket were standing at the door & passage were making in convinience to passagers with reserved berts. No security personnel also came to remove these people. This kind of incidents are very common in this sector, i have just highlighted the very recent one. Hope authorities will take care in future.
Thanking you,
K P Paulson, Ernakulam, Cell no [protected]

Indian Railway — poor amenities in rajdhani exp

we just have concluded journey in 2302, kolkata rajdhani exp, from new delhi to dhanbad. we were in B4. there were almost 20-30 extra passengers in the compartment with WL tickets. apparently they boarded train on ASSURANCE by TTE. the TTE ( mr yadav ) & coach attendent (ramlagan) were throughout buisy in providing berth/food to them. on every stoppage ( kanpur, allahabad, mughalsarai, gaya) the vaccated berth was being grabbed by those passengers ( unfortunate people buying WL TATKAL or regular tickets) in connivance with staffs, paying handsome BRIBE. in the process the berthed passengers had terrible time accomodating such extra passengers on their seats.
adding to the woes, the amenities were POOR, to say the least. toilets floor was flooded due to leaking sink, cockroaches found to be crawling here & there, drinking water/frooti were HOT while DAAL was almost frozen. egg curry was NOT available in the pantry, hand towel was weathered. these are only few things besides other problems e.g - the WINDOWS are now being used to earn revenue by allowing POSTERS to be pasted on it, severly hampering VISIBILITY. this causes great difficulty in reading stations name during night time. if this is generating revenue - good but U MUST PROVIDE "DISPLAY" in the AISLE.
we request the AUTHORITY/RLY MINISTER to RESTORE the DIGNITY of trains like RAJDHANI exp. please be responsible towards MONEY paying passengers.

I am traveling from Hosur to Bangalore every day. Like me there are more than 200 people also traveling from same destination up and down every day. Our south western railway announced YH 1 and YH2 train recently from Yeswantpur to Hosur. Because of this train every day morning we are late to our office. In this train maximum 10 passengers are traveling. Because of this train Mass passengers are facing the problem of late to office. Bangalore / Yeswanpur to Hosur from 4 pm to 6.40 pm no trains available.
WE are welcoming new trains but It should be arranged convenient timing for the benefit of Maximum number of passengers.
WE are expecting the changes in WAR FOOT.

J. vijayakumar Hosur [protected]

Sir,
I)
Date: 24th July 10
Train No. 6227: Shimoga Express
Seat No. First Class 8 UB
Complaint: The seat and surrounding areas were filthy, the pouch was filled with waste.

II
Date: 1st Aug 10
Train No. 6202: Bangalore Express
Seat No. C1-33
Complaint: The soap dispenser was dirty and not working.

Kindly prevent such situations, as I would not like to be your guinea pig.
With regrets,
Francis. No. 5, Muniga Layout, MaruthiSeva Nagar, Bangalore 560033. Ph: +[protected]
=====

Dear sir
I was travelling on 4-september-2010, from Kachiguda to Bangalore. accidently my ticket got peiced into two as it accidently go into my daughters hands who is less than 3 years old. the ticekt collector refused to recognise the ticket though i showed him our PAN CARD and other identity proofs. he either demanded us to pay rupees 530/- for each person(we were 3) or pay rupees 500/- as bribe since i was not having sufficent mony to pay for the penalty (530 rupees * 3)and was with family and had a small child i had no other way but to pay the bribe.
here the train details. 2785 from kachiguda to bangalore
compartment S2 and berth numbers 8, 16, 64.
The TC was plying between kachiguda on wards.
I am sending this mail because the ticket collectors misuse the circumstances of the passengers and squeeze money from them. they act like goons of the railway.

Requestion for change of day for the train 2256 puducherry yeshwantpur express-Reg.
As stated earlier in the Hindu news paper and in the southern railway:

"Train number 2255 Yeshwantpur-Puducherry tri-weekly Garib Rath Express will leave Yeshwantpur at 11.15 p.m. on Mondays, Fridays and Saturdays and reach Puducheryy at 8 p.m. the next day. In the return direction, the train (2256) will leave Puducherry at 10 p.m. on Saturdays, Sundays and Tuesdays and reach Yeshwantpur at 8.25 a.m. the next day."

But the above mentioned train is getting operated only once in a week and that to not in the Continent day. kindly operate the above mentioned train thrice in a week which will be grate full for the passengers who travel in the above mentioned route.

thank you.
passenger

Dear Sir,
I was travelling from Valliyur to NJP ( Date:[protected], PNR[protected], Train no:16128) after boarding on 12840 Howrah Mail at 23:40 on[protected], PNR[protected], (S10-53-MB) as the train left Chennai Central at mid night, most of the passengers were busy in sleeping arrengements, next day morning every body started feeling heavy jerks of pickup and when the driver used breaks to stop the train, people almost became sometime disbalanced in the coach, some people started talking how the driver is runing the train? (Some said, ' Yar, driver ko batao gadi thik se chalane ke liye')
When the arrived at Vishkhapatnam, I noticed the train is runing only with the help of cuplinks, where there is no jerk proof thumps, which supposed to be on both ends of the coach, I was enquiring the coach attendant, to bring it under his notice and the coach attendant was standing beside me, did not help me, instead has directed me to find out the coach attendant in AC coaches, within a while a flying squad inspector was approaching towards me, and I asked him again about the coach attendant, immediately the the TTE who was avoiding himself came forward asking what happend ? I just showed him the condition of the coaches, and made him clear we were in the trouble all the way. He gave call to the station manager as an intimation, and said 'My duty is over'. I took 7 pictures of such situations, another TTE standing with him said, the whole train has the same condition. the photos are still with me,
I AM SHOCKED TO SEE THE CONDITION, HOW PASSENGERS ARE TAKEN FROM ONE PART OF OUR COUNTRY TO ANOTHER PART, I TOLD THE TTE, YOU ARE CARRYING PASSENGERS, PEOPLE WITH LIVES, NOT DEAD BODIES, It brings a BIG note of interrogation how faithful they are at their work.

I had my train Ticket from Kashi Vishwanath PNR:[protected] on 1/02/2011 from Varanasi to Delhi. I should have arrived New Delhi by 6 Morning and catch my Flight which was booked for 2/02/2011(V8EIDP 6E308, 6E305, Rs 4982). The train got late nearly11 Hours and i missed My Indigo flight. Then i had to get my another tickets done which costed me a lot(V8EIDP 6E308, 6E307:Rs 8681.5) . I had to bear a loss of Rs 3700 apart from that i m migrae patient and so had a migrain attack too.

It was really unbelievable for a train like KV to get late by these many hours.

Kindly give a justification for this act and take serious measures to this action.

I am awaiting my response on [protected]@gmail.com

How much tickets can be booked under W/L? It is too bad to offence to the passenger who have booked ticked under W/L. It should be minimize.

Leave everything alongside!
Can we ever expect an Indian train to reach its destination on stipulated time or even a margin of 6 hours!
Book a ticket for, say a weekend with family, which is out to turn into a nightmare! 112 km -Barauni to Patna, but have spent 8hrs in an Express train-with no breakdowns or snag!
God save Indian Railways!

NEVER FIGHT AND NEVER LEAVE
YOUR RIGHTS

To
National Human Right Commission
Hon'ble Minister of Civil Avation
Hon'ble Minister of Railways
Railway Board Members
Director's Civil Aviation
Director's IRCTC

Respected Sir,

Subject :"Constitutional Right to religious & Human Right to follow Vegetarianism as in Middle East and Gulf Countries - Other Religion followers cannot eat food in the days time of HOLY RAMZAN FESTIVAL in front of a person keeping ROZA's" this is what true Right to Religion and Human Rights"

Subject: "Jago VEGETARIAN's Jago" Under Constitutional Right to religion & Human Rights - Very Simple request to RAILWAYS / AIRLINES in Reservation allotment system tosegregate coaches / seats / Cabin of Veg and Non Veg eater through Software introduction in Computerised Booking System

While Ticketing in Railways as All bookings are simplechange / filteration while final charting or divide in equal ration total coaches of Veg and Non Veg ie in format introduction like Lower birth Quota or SeniorCitizen Quote and Tatkal, Defence, Ladies Quote etc.. a columnto introduce in the reservation format ofVEG AND NON VEG FOOD EATERS in Electronic Software System to segregateVegandNon Veg coaches / Seat / Cabin'sthrough Software settings in Computerised Booking System.

We request through our suggestions to INDIAN RAILWAYS that All Pure VEGETARIAN's irrespective of Caste, Religion and Creed must be alloted in seperate coaches / Seats reservations, So as Pure vegetarians can maintain their Religious Sentiment and can eat his veg food without a vomit sensation while eating food side by side at least in trains like Rajdhani, Shatabdi and Duronto trains etc and all Airlines in case of Airlines… were Food and catering is provided by Railways / Airlines and the Cost of Saving to railways and Airlines in Veg and Non Veg food Tarrif can be reviewed if required by the railways / Airlines and can save around 30% to 40%.

ALL PURE VEG. VEGETARIAN HUMAN dont get true respect & Value's to the RIGHT TO RELIGION, because the prepration of food served cannot be prepared at seperate Pantry Car or Seperate Base Railway / Airlines Kitchen and neither the Utincils cannot be used Seperate for Vegetarianand Non Vegetarian preprations which it self is hearting our Religious sentiments to a Large Extend.

Request to consider in the interest of each and every Vegetarian's Human Rights in the Country.

JAIN's
JAIN CIVIL SOCIETY
INDIA

We request HONEST VEGETARIAN's OFFICER's to please take up the issue as a Common Human issue

I am regular passanger of EMU which start at 8.40 AM from New Delhi to Palwal. But this train regulary late minimum 1 hour at our destination i.e. Ballabgarh. It is always delay for other trains which are coming very late and even for good trains. For us there is no train after EMU at 7.00 AM. The EMU train reaches at Ballabgarh at 10.30 regularly which is the right time at Ballabgarh 9.30 PM so we can not get even buses at our Office at Ballabgarh. Because of this train mass passangers are facing the problem of late of office daily.

Dear Sir,
Sub: Demand for Halts of outstation express trains at Boisar railway station & construction of new railway station at Boisar with world class facilities

This is to bring your kind notice & attention regarding the long outstanding demands of people of Boisar. Boisar is a third largest industrial area in Maharashtra. People from all over India have migrated & settled for jobs & doing business at Boisar. This has increased demand for outstation express trains to be given halts at Boisar railway station. But western railway has been ignoring our justified demands & unduly favouring less important stations viz., Palghar & Dahanu road, which are way behind as far as total numbers of commuters travelling daily from Boisar.Probably due to politics being played in this area.
Below is the list of trains which are required to be given halt at Boisar railway station as soon as possible. Halts can be given on trial basis & compare total tickets sales between Boisar, Dahanu road & Palghar to come at final conclusion where it is justified.

1) Flying ranee
2) Swaraj express
3) Ranakpur express
4) Mumbai-Jaipur superfast express
5) Avantika express
6) Rajkot-Secunderabad express
7) Paschim express
8) Saurashtra janta express
9) Kutch express
10) Sayaji nagari express
11) Saurashtra mail
12) Dadar-Ranakpur superfast express
13) Karnavati express
14) Bhavnagar express
15) Bandra - Udaipur city express
16) Suryanagari express
17) Bandra - Chandigarh express
18) Bandra - Patna express
19) Lokshakti express (up)
20) Amritsar - Kochuveli express

Also there is urgent need to redevelop/reconstruct Boisar railway station, as currently condition of Boisar station is completely pathetic. Need a word class railway station with best facilities which have been sanctioned at stations such as Andheri(mumbai). My suggestion is that new railway station should be built near boisar flyover area as there is ample space available there. Also it is near to MIDC area which would help thousands of people commuting daily to & fro from Boisar. Traffic congestion problem will also get reduced as it is not surrounded by residential area & majority of land is owned by railways itself.

Please look in to our long outstanding demands seriously & take the necessary steps to fulfill them as soon as possible.

Regards
Kamaljeet Singh

Sir how to take action on Ticket Collectors in trains.

i use to travel every week to my home town from banglore.'

trains like PRASHANTI EXPRESS . K.K EXPRESS TCs

take bribe from the passengers to get the berth confirm

scene:-
if we book ticket SL
if its waiting list like 30 r 40

the tcs has information chat though the seat is vaccant he says no its not vaccant!

and he sell the seat for the other passenger who enters into SL coach with General ticket and ask the difference amount for the destination PLUS bribe 50 to 150 depends on distance.

if its night the amount doubles like from prashanti nilayam to banglore he charges 70 on general diffence amount and 150 extra for the berth

please take action on the BRIBE towards tcs.

even take measures to avoid beggers who enters into train
and the neutral guys who force us to give money

thank you

TO WHOMSOVER IT MAY CONCERN: PLEASE REPLY ON MY GRIEVANCE SHOWN BELOW.

I have booked tickets from ICF resevation terminal in Chennai on 03.2.2013 to travel between Chennai Central to SaiNagar, Shirdi via Mantralayam, Solapur and back to Chennai with the ticket PNR Nos. given below.
PNR No. Train No. Date of Journey
1.[protected] 11028 30.3.2013
2.[protected] 22602 05.4.2013
3.[protected] 21028 03.4.2013

I have booked the ticket for me and my brother-in-law in the short name as B.S.RAO & Ananthu, due to our names being very big whereas, I came to understand that we have to produce our id card during the journey which I was not aware of at the time of booking reservation. Our id's shows our names as B.SATHYANARAYANA RAO of mine and V.ANANTHA PADMANABHAN of my in-law which is slightly different to our names in the reservation list though our photos in the id card shows our faces. To avoid any kind of encumbrance during the journey, I have approached the reservation counter at ICF with a request letter on 09.2.2013 to incorporate our full name in reservation list with original tickets in hand. It is very gruesome to write here that I was treated very badly by the LADY RESERVATIONS SUPERVISOR in the ICF reservation terminal and I was sent out out the queue without any proper answer putting the blame on me saying that I have made a mistake in reservation.

I now humbly request the Chief Railway Officials or the Public who read this message to guide me as to how I can take up this pilgrimage with the above shown PNR No.ticket to avoid any further Harassment by railway officials during my journey. I give here below my contact Nos. and email id. PLEASE HELP ME.

My contact No. - [protected].
My email id - "rao.[protected]@gmail.com"

IN THIS JUNCTURE I STRICTLY CONDEMN THE UNTOWARD BEHAVIOR OF THE LADY RESERVATION SUPERVISOR IN ICF RESERVATION TERMINAL AND REQUEST HER CHIEF TO ADVICE HER AS TO HOW TO TREAT THE PASSENGERS COURTEOUSLY.

THANKS & REGARDS.
B.SATHYANARAYANA RAO,
CHENNAI.
CELL - [protected]

dear sir,

my complaint is regarding for Tains for jammu. i m living in mumbai and our native place is in himachal i request mr .lallu that there is only one train to jammu which cross from himachal the all public of all jammu himachal only these but allso mumbai public they goes from lots of dificulities all visters of JAMMU vaishonalvi devi suffer to

SO PLEASE REQUEST Mr .lallu to start the swaraj expres Train No.2471 and 2472 should start daily. the train is also full we never get the confirmed ticket or if there is something urgent we realy suffer.

SO PLEASE LALLLU JI THINK FOR JAMMU TRAINS SWARAJ EXPRESS.

please do the needful and oblige.


MRS.RENU RANA
CITIZEN OF INDIA

Due to sudden s trick by the drivers of Trivandrum Division on 8th December 2007 all the trains were delayed/can celled. As there is no proper information I forced to stay away from station and morning on 9th December I was forced to travel by some other train from Trichur to Chennai by taking fresh ticket/reservation. The refund for my e ticket has not been done till date despite my repeated e mail.

i want member ship for Eticket.

pls cancel my madurai to mumbai ticket pnr no.[protected]

Ha Ha Ha... Are you kidding... Get the money back from Govt???

Ha Ha Ha...

Indian Railway — Regarding improvement in sleeper class

Every person this days use mobiles, most of the trains sleeper class dont have charging facility even charger box is there but not functioning, even toilets dont have mugs atleast this facility should be given to sleeper class.I am travelling by 8645 east cost exp condition of this Train is very worst my pnrnumber is [protected] even train authority is not giving to complain book.

Indian Railway should stop cheating the passengers.
All the related careless officers should be forced to travel in a sleeper class and see if they can even breath in the compartment where there are plenty cockroaches running on the seats and water flowing from the bathroom.
Commenting here is a shere waste of time, no action will be taken against it and people will continue to use the money allotted for facilities for the people.

I travelled in a sleeper class from Habibganj to Mumbai Amritsar express and could not stand the dirt. Had to get down in between and travel by road in spite of booking a advanced ticket.

I am very thankful to the very very capable concerned officers and the unorganized railway department that is a shameful representation to the tourists who go back to their countries with such a dirty image of India.