[Resolved]  GSOWN Vacations — False Promise + Inconvenient Behaviour

Address:Pune, Maharashtra

Once I got a call to attend a small session for a Vacation Club named : GSOWN Vacations. On phone, they had promised to provide a voucher for a 1N/2D stay at a khandala property of theirs, and a meal voucher in Quality Inn restaurant. This was irrespective of the fact whether I am interested in their membership or not. (I had specifically clarified this clause on call)
After I arrived for a 1 hrs presentation (which actually extended very unprofessionally for around 3 hrs), we were literally treated in a very rude way once we rejected the membership.
1. I pointed out, whatever they claimed and committed should be on the Legal Agreement document, for eg: Transferable membership, Sale authority of membership, availability commitment etc.. This was not present but the worst part is they started shouting and misbehaving and tried to force us to take out our card to pay. Also insulted in a tone that if I did not mean to buy why I came... that sort of..
2. I was told in the presentation that more than 400 members have taken the membership in the last month. When I wanted proof, their register showed around 10 members in the last 3 months. Here also they abused me and my wife for trying to be too over smart. They said "that means all who took it are ?"
3. Finally they did not give us the vouchers saying, if you had taken the membership then it was complementary. However on charging, they provided the holiday voucher and told the food voucher would come by courier (while in call they said, we would book the tables today only if you like). That courier has not come even after 3 weeks.

So everyone, please be very aware before visiting this "may-be-fraud" company. Their office is in Shohrab Mall opposite Jahangir Hospital in Pune Station area.
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Aug 13, 2020
Complaint marked as Resolved 
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i do not agree, i too had visited there venue, and also go my free voucher which i had also availed at goa.
i also visited in there venue they provided us holiday voucher and food coupon as well and we enjoyed dinner at Quality in located at dhole patil road food was amazing
yes they are fraud. even i got a call from Gsown (From Deepa) yesterday. and i and my hubby went to meet them. They did the same what they did with Mr. Roy. They told me on phone that they will give three vouchers ( Goa Stay Voucher, Quality inn Lunch or Dinner Voucher and one kitchenware shopping voucher). But the picture was totally different when we went there.They had spoiled our Sunday and not given any voucher.
this is the wrong way to sale your membership and creating a very bad impression on people.
They are a fraud organization. They told us before the 1 hour presentation started that the prize was 1N say in Khandala, or 2N stay in Goa/Jodhpur with no restrictions except that it has to be taken within the next 6 months. When we received the voucher there were restrictions by the bucket load. Khandala offer could only be taken Mon - Thu, and various block periods for Goa and Jodhpur stays.

Very un-professional on rejecting to take their membership. The salesman Mr Tripathi was very smooth and polite till we refused to join the scheme when he became very agitated and tried to force us to join their vacation club.

Definetly a fraud!
I have got a call today only to come for the presentation of 1 Hr and irrespective of anything they will give me free gifts like free stay at khandala/goa/jodhpur, etc. Can I attend the session and just take the free gifts is it possible???
By the way How much is the cost of their membership???
i purchased the membership. its ridiculous, they changed the resorts after full installments paid. & the 2 days resort fees is equal to their one day booking amount. i would suggest NOT to buy it whatever promise they makes and whatever reasonable price it seems. at the end its not saving its waste of money. i m gona teach them good lesson in coming days once my patience are over
I surrendered my Club Mahindra membership in exchange of their membership. They told me that they will not chanrge me any annual maintenance and will only charge when we use the properties (I am attaching herewith the image of the invoice I received today). Secondly they said that they have a lot of tie-ups and they shall be able to give us accomodations at a short notice and at a very reasonable price. Everytime I enquired they came up with some stupid looking property and at exhorbitant rates. The rates were as good as booking a hotel. Then what is the point of taking a membership and spending amount equal to booking a hotel? This is a fraud company and I sincerely regret the shift from Club Mahindra to GSOWN. Request people not to fall into their traps...

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    Pune
    Maharashtra
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