[Resolved]  Guess — poor quality watch

Dimond stones on the band of my guess watch fell out within one month. It has been returned for repairs 5 times now and each time I am without the watch for a min of 2weeks. I have only had the watch for 8 months, half of that time has been spent getting it repaired. A total of 7 stones have fallen out. Guess refussed to give me a new band they just keep repairing it . . .I have bought everything in Guess, bags, cloths watches, sunnies, perfume- they are getting worse in quality. TIME TO CHANGE BRANDS!!!

Their Mission statement . . what a joke!
We deliver products and services o[censored]ncompromising quality and integrity consistent with our brand and our image.
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Aug 14, 2020
Complaint marked as Resolved 
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I bought a guess watch 2 years ago and now it went kaput. What a joke, the price of guess watches in Malaysia is expensive and sold in expensive looking boutique but the quality is poorer than some of the replica watches sold on line.. what a shame.

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