| Address: | Mumbai City, Maharashtra |
This is to inform you that i had purchased guess watch I11065L1 Glow on 21/8/2012...and its very sad to inform you that the diamonds of the watches fell in 3 months....i took the watch to the same place from where i bought, Shoppers Stop, Andheri, Mumbai..and it took me almost a month to get my watch back, you can check with the same shop to confirm....again after two months more diamonds fell and now i have lost 3 diamonds of my watch...i dont know whats happening...even the strap of the watch is become so dull, it has lost its golden color (faded)...when i went for the repair of the diamonds that time i had told him about the strap that time the customer service guy said he cant get them replaced nor he can polish them again.....i believe the money that i have paid is not worth for the watch...now again i will have to go to the shop and leave the watch again for one month there...its very sad to say guess being such a reputed brand sells this kind of watches.... infact next time i will think twice whether to buy a guess watch or no.....I want my watch to be exchanged...i have no time to go everytime with the procedure of repairing.... i want youll to look into the matter and get it rectified as soon as possible.
vidhya rao
[protected] Was this information helpful? | 
Post your Comment