Guindy local railway staff — Abuse and disrespect

Address: Chennai, Tamil Nadu

Respected Sir,
I am student of SRM university .Once i was travelling from nungambakkam to guindy with a valid II class local train ticket.When guindy came the ticket collector checked the ticket and he fined me with rupees 256 as i was a bit late in entraining from nungambakkam because of high crowd in the train. Till now it was ok when i said him that sir i having a valid ticket even after that he didnt responded .Atleast the whole guindy Staff abused me in local language i got to know from the local tamilians and atlast he throwed the change money to my face.
Now tell me what should do ??..Should i go and hit him or abuse him too??I can do that with full efficiency but i dont want to do that he is of my father age. I know that even this complaint wont gonna do anything.But i 'll take revenge of this for sure.Its my request to you sir that pls try to teach them manners and then teach a lesson that India is nationally integrated so pls dont be partial and respect people...
rakesh yadav
srm university
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Dear Sir,

I am Sangeetha, Project Manager in a MNC, residing in Nungambakkam. I would like to file a case against the Railway ticket counter staff in Nungambakkam, Chennai. I have been observed this particular lady, in counter 2 (name unknown, age should be 50 plus and wearing specs, slim and she comes in the general shift) is behaving in a rude manner with all the passengers who is coming to buy tickets.

On 9th September 2010, at 9.00 am (Friday, last week), I went to buy a ticket. But there was a very long queue. Out of two general counters, only one was opened. We stood in the queue for more than a hour. This is happening everyday which causes inconvenience and delay to work to everyone.

I just enquired that lady staff, about the reason for not opening the other counter. But unexpectedly, she started shouting at me, and used more nasty words. She was so arrogant, used more bad words in front of everybody. This lady behaves in the same way with everybody and every complains about it.I think this is a shame full matter for Indian Railways for having hiring such ill mannered people at a public place. This was highly immoralising and harassment.

Just because they are the Government staff, they are taking more advantage, since we are in position to buy the ticket for that time.

I would really appreciate if the higher official of Railways take some necessary action against this lady staff, so that we can restore our respect to Railways.

Thanks in advance.
Sangeetha SR
Hi, today I too faced a problem like this in nungambakkam ticket counter. Unfortunately today I didn't notice that I had no change with me .So I asked for 100 rs change to the ticket counter supervisor . Initially he was speaking with me good but started throwing the remaining change 90 rs. So I requested him 'please don't throw the money, give gently'. For saying him this he became angry and started shouting that I have to catch the money fast, as there are people behind me. The way he started throwing all 10 rs notes, half was inside on his counter desk and I was dragging the notes from there and it became very difficult for me to collect all notes. If he could give my money in a proper way in stead of talking useless I could move faster. How could he throw my money to me itself ? I can't understand why Government employees are so fearless as they don't have worry about any Job firing. They can shout on their mistake to public .Complaining against them is nothing but wasting our time. I hate India's All Government Organizations. But no other option also, as we have to depend on Railways, Passport Office and have to talk to those mannerless buggers.

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    Guindy local railway staff
    Chennai
    Tamil Nadu
    India
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