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I have same issue with HCL. I was expecting my ordered PC on 26-Nov-07. Its now 30-Nov-07. I am after HCL guys but everyday I get the response that it will reach today but that day never turnedup :( Take my words, never ever keep faith on HCL sales representative and marketing guyz. They are just good for talking making promises.
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HCL Computer — Not Delivered
I have purchased a HCL computer set on[protected] from old madras road, big bazzar, bangalore but till today (22nd Nov'07)i have not been delivered the product. I have calling them everyday 10-12 times & everyday they are telling that the same will be delivered today, but in vain. Talked to the manager Santosh that he will pay back the money on 21st nov'07 but nobody turned up.
This is the most worst experience i had in my life. Hope the customer service should improve & they should not harass the customer who is paying first & not getting delivery afterwards.
My contact no. [protected].
to hcl computer agancy for me and ur computer sell for me
pls send emaill to me
pls send emaill to me
I too have a problem in my HCL monitor & they took it on 16/12/08 and promise to give it back at 22/12/08. But today is 7/1/09 and I have not received it yet. I have called them several times but no response. I am feeling now for purchasing HCL products.
After switching on CPU, Monitor is absolutely blank
Pl attend urgently
Pl attend urgently
Dear Sir,
I purchesed a computer last 2 year ago but in computer many problem different type, I launched complaints in your center but ur team not give me proper response, I am very disturbe so I will go take next step consumer court if my problem reslove with in 7 days,
Regards,
A.Prabhakar
(Advocate)
11/9 Defence colony Shanti Nagar
Cantt Kanpur 208004
Mobile No. [protected], [protected]
email id: [protected]@hotmail.com
I purchesed a computer last 2 year ago but in computer many problem different type, I launched complaints in your center but ur team not give me proper response, I am very disturbe so I will go take next step consumer court if my problem reslove with in 7 days,
Regards,
A.Prabhakar
(Advocate)
11/9 Defence colony Shanti Nagar
Cantt Kanpur 208004
Mobile No. [protected], [protected]
email id: [protected]@hotmail.com
Dear Sir or Madam,
I had purchased a Laptop of HCL brand bearing Model no AX7011 dated 26th July 2007 with 3 year warranty from PIONEER INFOTECH . A-45, Janpath. Bhubaneswar (ph. no.[protected], 3259506. But within these one and half year, my laptop has been out of order (no display ) for 7 more times.
The said agency had sent me to HCL Authorised Service Center, Aryan support services, 622/A Saheed Nagar, 753007, ph[protected], 2541158, Bhubaneswar for repairing purpose. To repair my Laptop the said service centre every time takes 2 months more for I could able to use my laptop only 4 -5 months only since purchase date . And with this my computer is out of order till date for they are giving me a time of waiting for unlimited days for repairing.
This time I have given my laptop with same problem on dated 5jan’09 but since then in the same way they used to say me to wait for long time and some time not responding. And this is my 7th time of giving complaint.
To resolve the problem, I would like you to request you to do me a favour to make a permanent solution to exchange the laptop with a new one, because as a student I am facing disturbed in my practical.
Awaiting for your kind decision and quick reply.
With regards .
Sincerely,
Amit Kumar Nayak
Vill- Sisupal Garh
Po- Sisupal Garh
Dist-Khurda
Pin-751002
Contact no.[protected].
I had purchased a Laptop of HCL brand bearing Model no AX7011 dated 26th July 2007 with 3 year warranty from PIONEER INFOTECH . A-45, Janpath. Bhubaneswar (ph. no.[protected], 3259506. But within these one and half year, my laptop has been out of order (no display ) for 7 more times.
The said agency had sent me to HCL Authorised Service Center, Aryan support services, 622/A Saheed Nagar, 753007, ph[protected], 2541158, Bhubaneswar for repairing purpose. To repair my Laptop the said service centre every time takes 2 months more for I could able to use my laptop only 4 -5 months only since purchase date . And with this my computer is out of order till date for they are giving me a time of waiting for unlimited days for repairing.
This time I have given my laptop with same problem on dated 5jan’09 but since then in the same way they used to say me to wait for long time and some time not responding. And this is my 7th time of giving complaint.
To resolve the problem, I would like you to request you to do me a favour to make a permanent solution to exchange the laptop with a new one, because as a student I am facing disturbed in my practical.
Awaiting for your kind decision and quick reply.
With regards .
Sincerely,
Amit Kumar Nayak
Vill- Sisupal Garh
Po- Sisupal Garh
Dist-Khurda
Pin-751002
Contact no.[protected].
Dear Sir or Madam,
I had purchased a Laptop of HCL brand bearing Model no AX7011 dated 26th July 2007 with 3 year warranty from PIONEER INFOTECH . A-45, Janpath. Bhubaneswar (ph. no.[protected], 3259506. But within these one and half year, my laptop has been out of order (no display ) for 7 more times.
The said agency had sent me to HCL Authorised Service Center, Aryan support services, 622/A Saheed Nagar, 753007, ph[protected], 2541158, Bhubaneswar for repairing purpose. To repair my Laptop the said service centre every time takes 2 months more for I could able to use my laptop only 4 -5 months only since purchase date . And with this my computer is out of order till date for they are giving me a time of waiting for unlimited days for repairing.
This time I have given my laptop with same problem on dated 5jan’09 but since then in the same way they used to say me to wait for long time and some time not responding. And this is my 7th time of giving complaint.
To resolve the problem, I would like you to request you to do me a favour to make a permanent solution to exchange the laptop with a new one, because as a student I am facing disturbed in my practical.
Awaiting for your kind decision and quick reply.
With regards .
Sincerely,
Amit Kumar Nayak
Vill- Sisupal Garh
Po- Sisupal Garh
Dist-Khurda
Pin-751002
Contact no.[protected].
I had purchased a Laptop of HCL brand bearing Model no AX7011 dated 26th July 2007 with 3 year warranty from PIONEER INFOTECH . A-45, Janpath. Bhubaneswar (ph. no.[protected], 3259506. But within these one and half year, my laptop has been out of order (no display ) for 7 more times.
The said agency had sent me to HCL Authorised Service Center, Aryan support services, 622/A Saheed Nagar, 753007, ph[protected], 2541158, Bhubaneswar for repairing purpose. To repair my Laptop the said service centre every time takes 2 months more for I could able to use my laptop only 4 -5 months only since purchase date . And with this my computer is out of order till date for they are giving me a time of waiting for unlimited days for repairing.
This time I have given my laptop with same problem on dated 5jan’09 but since then in the same way they used to say me to wait for long time and some time not responding. And this is my 7th time of giving complaint.
To resolve the problem, I would like you to request you to do me a favour to make a permanent solution to exchange the laptop with a new one, because as a student I am facing disturbed in my practical.
Awaiting for your kind decision and quick reply.
With regards .
Sincerely,
Amit Kumar Nayak
Vill- Sisupal Garh
Po- Sisupal Garh
Dist-Khurda
Pin-751002
Contact no.[protected].
R/sir,
We have an Official PC of HCL which was purchased in about Starting of 2007. Now there is a great noise in CPU fan in return there is great distrubance in office. we call to HCL customer care center, Karnal who made complaind no H226. The Engineer came and tell that the part will be changed. so that it has to send to karnal and will be return as replaced after 10 days. But we tell the problem that it is not about possible to stop PC for 10 or more days because there is more work to do every day and daily reporting to State Govt. Now i want to know that HCL have to service that the part can be change at time. or they have no one extra item in advance so that it can be change at the same time. rest of all, there is no success contact no. of HCL customer care because i have made more call to your center but there is no response.
Plz tell me that what is your procedure to replace the part and contact number of HCL customer care center.
with regards!
Satya Ratan,
[protected]
We have an Official PC of HCL which was purchased in about Starting of 2007. Now there is a great noise in CPU fan in return there is great distrubance in office. we call to HCL customer care center, Karnal who made complaind no H226. The Engineer came and tell that the part will be changed. so that it has to send to karnal and will be return as replaced after 10 days. But we tell the problem that it is not about possible to stop PC for 10 or more days because there is more work to do every day and daily reporting to State Govt. Now i want to know that HCL have to service that the part can be change at time. or they have no one extra item in advance so that it can be change at the same time. rest of all, there is no success contact no. of HCL customer care because i have made more call to your center but there is no response.
Plz tell me that what is your procedure to replace the part and contact number of HCL customer care center.
with regards!
Satya Ratan,
[protected]
Dear Sir,
I purchesed a computer last 6 Month ago but in computer many problem different type, I launched complaints in your center but ur team not give me proper response, I am very disturbe so I will go take next step consumer court if my problem reslove with in 7 days,
Regards,
Alok kumar Singh
926, Near Fun 'N' food village
Behind yes Bank
kapashera New Delhi-110037
Mob. No.[protected]
I purchesed a computer last 6 Month ago but in computer many problem different type, I launched complaints in your center but ur team not give me proper response, I am very disturbe so I will go take next step consumer court if my problem reslove with in 7 days,
Regards,
Alok kumar Singh
926, Near Fun 'N' food village
Behind yes Bank
kapashera New Delhi-110037
Mob. No.[protected]
i have brought Hcl monitor last month. i have problem of screen resolution since the date of buying.screen persists problem of color fading.ihave contact to the dealer o[censored]daipur and i also send quiry to jaipur but i didnt get any response from there and i m facing problem a lot.
i am giving details of product, so kindly pay attention on my problem and solve it.
sr no. [protected]
HCM782M
thanking you.
gaurav oza.
[protected]
i am giving details of product, so kindly pay attention on my problem and solve it.
sr no. [protected]
HCM782M
thanking you.
gaurav oza.
[protected]
Dear Sir or Madam,
I had purchased a Laptop of HCL brand bearing Model no AX7011 dated 26th July 2007 with 3 year warranty from PIONEER INFOTECH . A-45, Janpath. Bhubaneswar (ph. no.[protected], 3259506. But within these one and half year, my laptop has been out of order (no display ) for 7 more times.
The said agency had sent me to HCL Authorised Service Center, Aryan support services, 622/A Saheed Nagar, 753007, ph[protected], 2541158, Bhubaneswar for repairing purpose. To repair my Laptop the said service centre every time takes 2 months more for I could able to use my laptop only 4 -5 months only since purchase date . And with this my computer is out of order till date for they are giving me a time of waiting for unlimited days for repairing.
This time I have given my laptop with same problem on dated 5jan’09 but since then in the same way they used to say me to wait for long time and some time not responding. And this is my 7th time of giving complaint.
To resolve the problem, I would like you to request you to do me a favour to make a permanent solution to exchange the laptop with a new one, because as a student I am facing disturbed in my practical.
Awaiting for your kind decision and quick reply.
With regards .
Sincerely,
Amit Kumar Nayak
Vill- Sisupal Garh
Po- Sisupal Garh
Dist-Khurda, ORISSA
Pin-751002
Contact no.[protected].[protected]
I had purchased a Laptop of HCL brand bearing Model no AX7011 dated 26th July 2007 with 3 year warranty from PIONEER INFOTECH . A-45, Janpath. Bhubaneswar (ph. no.[protected], 3259506. But within these one and half year, my laptop has been out of order (no display ) for 7 more times.
The said agency had sent me to HCL Authorised Service Center, Aryan support services, 622/A Saheed Nagar, 753007, ph[protected], 2541158, Bhubaneswar for repairing purpose. To repair my Laptop the said service centre every time takes 2 months more for I could able to use my laptop only 4 -5 months only since purchase date . And with this my computer is out of order till date for they are giving me a time of waiting for unlimited days for repairing.
This time I have given my laptop with same problem on dated 5jan’09 but since then in the same way they used to say me to wait for long time and some time not responding. And this is my 7th time of giving complaint.
To resolve the problem, I would like you to request you to do me a favour to make a permanent solution to exchange the laptop with a new one, because as a student I am facing disturbed in my practical.
Awaiting for your kind decision and quick reply.
With regards .
Sincerely,
Amit Kumar Nayak
Vill- Sisupal Garh
Po- Sisupal Garh
Dist-Khurda, ORISSA
Pin-751002
Contact no.[protected].[protected]
i want to format my computer, but i couldnot i have motherboard cd. my model is hcl desktop ezeebee pi8731 amd sempron(tm) processor 2800+
please help me
please help me
Respected sir
when i shutdown system restart please help me
when i shutdown system restart please help me
Dear Sir,
Our machine ser number is A086A4073940. This machine LAN Cord is presently not working. This machine is under warranty period. Please send the engineer for repair this machine.
Our Contact number is - [protected], [protected]
Yours
Ashok
Our machine ser number is A086A4073940. This machine LAN Cord is presently not working. This machine is under warranty period. Please send the engineer for repair this machine.
Our Contact number is - [protected], [protected]
Yours
Ashok
Dear Sir,
I have purchased HCL computer from M/s PACE COMPUTECH PVT.LTD. 07-08, 117A, Ground Floor, Main Vikas Marg, Shakarpur, Delhi-110092 as per details given below.
Model HCL EZEEBEE AZ1077, [protected]@2.53, Sl.No. 7087AZ006647, Invoice No. RI-002653 dated 19 March 2009. in my name i.e. Vijay Karan resident of 173/6, Gali no. 2, Tunda Nagar (near Karan Cable), Johripur, Delhi-110094. Contact Nos. Mobile- [protected] and [protected]. The computer is under HCL warranty for 3 years..
On July 15, 2009, it developed a snag ( on line board lan card problem). A complaint was made on July 16, 2009 (complaint No.[protected], . One Mr. Mohd. Fazal from Aanchal Computers attended the complaint on July 20, 2009. He found the mother board of the CPU out of order and took it away for repair. For next 10 days, nobody cared. After great persuasion, one Mr. Amrit Yadav from HCL Infosystems Ltd, Karkardooma, Delhi-110092, came on July 30, 2009, He brought the same board for fixing in the cpu and found the same un-repaired and took it away again for the same purpose as the previous engineer did. It is not understood why the mother board without carrying any repairs was sent.It shows a serious carelessness on the part of your employees. After repeated calls, Mohd. Fazal came on August 11, 2009 with another mother board but failed to fix the same in cpu as he did not bring one essential part of the board required for fixing. He again took it away with promise to come next day but never turned up. I made repeated calls but no body cared. Finally, Mr Amrit Yadav came on July 21, 2009 with third mother board. He fixed the same. It could not show any display on the screen despite his best efforts. After talking to his seniors, he informed me that the mother board is required to be taken back to the company for carrying out repairs as it was not functioning. In this regard, it is pertinent to mention here that the company people informed me on phone a day before that the mother board has been put on for testing.It is surprising that why the duly tested mother board could not function. It is a matter again for the company to inquire. Ultimately, Amrit Yadav also took away this non functional mother board back to the company. No response from them been received so far
In the circumstances mentioned above, it may be seen that I am being subjected to harassment for more than a month generating tension and mental torture in addition to the financial loss being caused to me .
Having tolerance to this torturous harassment meted out to me, I would request you take up the matter with the company for redressal of my grievances.Alternatively, I have no option but to initiate the legal proceedings.
Yours ever,
VIJAY KARAN
I have purchased HCL computer from M/s PACE COMPUTECH PVT.LTD. 07-08, 117A, Ground Floor, Main Vikas Marg, Shakarpur, Delhi-110092 as per details given below.
Model HCL EZEEBEE AZ1077, [protected]@2.53, Sl.No. 7087AZ006647, Invoice No. RI-002653 dated 19 March 2009. in my name i.e. Vijay Karan resident of 173/6, Gali no. 2, Tunda Nagar (near Karan Cable), Johripur, Delhi-110094. Contact Nos. Mobile- [protected] and [protected]. The computer is under HCL warranty for 3 years..
On July 15, 2009, it developed a snag ( on line board lan card problem). A complaint was made on July 16, 2009 (complaint No.[protected], . One Mr. Mohd. Fazal from Aanchal Computers attended the complaint on July 20, 2009. He found the mother board of the CPU out of order and took it away for repair. For next 10 days, nobody cared. After great persuasion, one Mr. Amrit Yadav from HCL Infosystems Ltd, Karkardooma, Delhi-110092, came on July 30, 2009, He brought the same board for fixing in the cpu and found the same un-repaired and took it away again for the same purpose as the previous engineer did. It is not understood why the mother board without carrying any repairs was sent.It shows a serious carelessness on the part of your employees. After repeated calls, Mohd. Fazal came on August 11, 2009 with another mother board but failed to fix the same in cpu as he did not bring one essential part of the board required for fixing. He again took it away with promise to come next day but never turned up. I made repeated calls but no body cared. Finally, Mr Amrit Yadav came on July 21, 2009 with third mother board. He fixed the same. It could not show any display on the screen despite his best efforts. After talking to his seniors, he informed me that the mother board is required to be taken back to the company for carrying out repairs as it was not functioning. In this regard, it is pertinent to mention here that the company people informed me on phone a day before that the mother board has been put on for testing.It is surprising that why the duly tested mother board could not function. It is a matter again for the company to inquire. Ultimately, Amrit Yadav also took away this non functional mother board back to the company. No response from them been received so far
In the circumstances mentioned above, it may be seen that I am being subjected to harassment for more than a month generating tension and mental torture in addition to the financial loss being caused to me .
Having tolerance to this torturous harassment meted out to me, I would request you take up the matter with the company for redressal of my grievances.Alternatively, I have no option but to initiate the legal proceedings.
Yours ever,
VIJAY KARAN
dear sir
I have purchase hcl system last 2 month ago.my dort metrik printer modal no. sp700, no[protected] problems.I launched compaints in your center but ur team not give proper resposn.i am very disturbe so.I will go take next step consumer court if my problems resloved with in 2 days.
Regard
kapoor chand gujar
87, dev tower aiba departmantal store
pratap nagar sanganer jaipur
mob.[protected]
-[protected]
I have purchase hcl system last 2 month ago.my dort metrik printer modal no. sp700, no[protected] problems.I launched compaints in your center but ur team not give proper resposn.i am very disturbe so.I will go take next step consumer court if my problems resloved with in 2 days.
Regard
kapoor chand gujar
87, dev tower aiba departmantal store
pratap nagar sanganer jaipur
mob.[protected]
-[protected]
SIR,
MY HCL COMPUTER MOTHER BOARD IS DAMAGED ON 15-AUG-09, THAN I DO CONPLENT IN YOUR SERVICE CENTER AT GREEN PARK EXT. AFTER MY DOING COMPLENT YOUR ENG. SH GAPAL KUMAR TAKE MY COMPUTER'S MOTHER BOARD ON 30-AUG-09 AND NO RETURN TILL NOW, I DO CALL IN SERVICE BUT NO RESPONSE THAT SIDE. HE NEVER ATTEND MY PHONE CALL SO SIR PLEASE I REQUSTED YOU THAT PLEASE RESOLVED MY PROBLEM AS SOON AS.
COMPUTER SL.NO. 1084AM290438
COMPLENT NUMBER[protected]
BILL NUMBER-25328
TAKING ENG. NAME -GOPAL KUMAR
REGARDS
KRISHAN SHARMA
PH-[protected]
MY HCL COMPUTER MOTHER BOARD IS DAMAGED ON 15-AUG-09, THAN I DO CONPLENT IN YOUR SERVICE CENTER AT GREEN PARK EXT. AFTER MY DOING COMPLENT YOUR ENG. SH GAPAL KUMAR TAKE MY COMPUTER'S MOTHER BOARD ON 30-AUG-09 AND NO RETURN TILL NOW, I DO CALL IN SERVICE BUT NO RESPONSE THAT SIDE. HE NEVER ATTEND MY PHONE CALL SO SIR PLEASE I REQUSTED YOU THAT PLEASE RESOLVED MY PROBLEM AS SOON AS.
COMPUTER SL.NO. 1084AM290438
COMPLENT NUMBER[protected]
BILL NUMBER-25328
TAKING ENG. NAME -GOPAL KUMAR
REGARDS
KRISHAN SHARMA
PH-[protected]
HCL Computer — hard disk is not detected and sound is off
My computer does not detect the hard disk and the sound is off, plz check the computer and solve the problems I buied a HCL 17inch TFT monitor @Rs.6100 on 17.07.09 from our neareast seller ALISHA COMPUTERS.Adress DIST-SUNDARGARH, ROURKELA-769007, STATE-ORISSA.In between 2-3months monitor is sowing many white line on screen at the time of starting. After using HCL MONITOR I GET TO KNOW THAT IT IS VERY USELESS PRODUCT OF YOUR COMPANY.IF YOUR COMPANY WILL CHEAT TO CUSTOMER, THEN YOUR COMPANY PROUCT WILL GO TO HELL