[Resolved] HCL Infosystems Ltd — FACE THREE MONTH PROBLEM DUE TO HCL SERVICE

ravinder pratap

from noida, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh

Dear Sir,
I am Ravindra Pratap Singh I had purchased a New Laptop Model No-HCL ICON ME M-54 and serial No is B101AE430516 on Feb-2011. It was not working properly from THREE MONTH. I had given to the HCL Service center for repairing in the month of Oct.2011, Complain No is [protected]. After that it works only one day then again its not working second complain no is [protected].Third Complain No- [protected] At now complain No is [protected] on dated[protected], its on service center, but there is not any positive response by the customer care executive. Basically Problem in laptop is "MOTHER BOARD". Your service executive not repaired till now. Pls tell me what I can do. It affects company Name. I request you please solve my problem as soon as possible.
I am face problem three month

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Aug 13, 2020

Complaint marked as Resolved

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Comments

jeet7166

from Sangli, Maharashtra

This is Directorate of Revenue Intelligence, Varanasi office, which is a Central Govt. office under Ministry of Finance. A photocopier machine having model no. e- Studio 160, Sl.No. CJE 450081, is installed. Machine is running under AMC with your company. Machine is not functioning since long and even after several complaints made on contact No.[protected] no body attends complaint causing hindrance of Govt. work. Local person of your company some Mr. Sharma give only false assurances but does noting to resolve the problem of the machine. Hence, it is requested to please ensure an ealy removal of problem of the machine and also ensure that no such lapses may be done in future.

Sr. Intelligence Officer
DRI, Varanasi

info2preet

from Jalandhar, Punjab

HCL is worst company in I have seen. They are not giving my tablet from almost 2 month which I have submit on service center after 2 days of purchase when it stopped working.

See https://www.consumercomplaints.in/hcl-infosystems-ltd-hcl-is-not-replacing-my-ta...⇄