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HCL services is very poor
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Dear sir
Due to respect to you that i had to purches hcl laptop model no.is "CL Notebook B38 C2D"Sl no. is "094AX246130"in May 2009 from narayani international jamshedpur.
I have a display problem in my laptop and i am already complaintes in HCL sevice point in Jamnshedpur but after 2 week there is no responce to solve my problem
So please solve my problem very soon.
Due to respect to you that i had to purches hcl laptop model no.is "CL Notebook B38 C2D"Sl no. is "094AX246130"in May 2009 from narayani international jamshedpur.
I have a display problem in my laptop and i am already complaintes in HCL sevice point in Jamnshedpur but after 2 week there is no responce to solve my problem
So please solve my problem very soon.
I am a customer of HCL…I brought a HCL laptop in May-2007-model no HN-L19 (serial no 3074AX349907) and after one month it started to give problem…. Till now I have visited almost 15 times to HCL service centre in Bangalore…. Surprisingly almost 5 times they said it’s a motherboard problem and they have replaced it…but the same problem came again and again.
This time I have given my laptop on 30/09/2009 and problem was that “ system not powering on”. The engineer who was solving my laptop named Vineet. When I gave my laptop on 30th October, engineer said that he will deliver it within 10days.I called him every week and he gave me one after another reason and today after almost one month when I called him, he said most probably he can deliver by 30/10/2009. Very unfortunate to say that HCL band and its services are just horrible.
I don’t know how many has suffered like me but yes I am writing this mail in hope of resolving the issues quickly and those who are planning to associates themselves with HCL will think twice.
This time I have given my laptop on 30/09/2009 and problem was that “ system not powering on”. The engineer who was solving my laptop named Vineet. When I gave my laptop on 30th October, engineer said that he will deliver it within 10days.I called him every week and he gave me one after another reason and today after almost one month when I called him, he said most probably he can deliver by 30/10/2009. Very unfortunate to say that HCL band and its services are just horrible.
I don’t know how many has suffered like me but yes I am writing this mail in hope of resolving the issues quickly and those who are planning to associates themselves with HCL will think twice.
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