Well, I'd bought the hcl leaptop model k 28 whose serial no. is A074AX175330 laptop around one and a half year before.there was some problem in laptop due to which the battery of the laptop was not getting charged. Moreover the light on the charger was also blinking.So i took the laptop to all the way to HCL Authorized Service Centre:
SCO[protected],Sector 22 C, Chandigarh.
which is around 300 kms away from my place. The employees of that service centre took the laptop, and asked me to come the next day. As i went there, they returned my laptop and told me that the issue has been resolved.They charged me Rs. 1655-/ as the service charges. Later that day i was again having some problems in starting the laptop and as iwas staying in chd only for that day i again went to the service centre and asked them about the problem, which they readily said was only due to the virus. But after formatting my whole laptop i am still having the same problem, which the dealer from whom i'd bought the laptop is saying is the hardware problem. You guys are asked to resolve this matter as soon as possible or otherwise i'll be left with no other option thn going to the consumer forum court. Was this information helpful? |
only for one year paying a cash amount of Rs. 3, 000.
I got problem in its Motherboard, complained about it on 31-08-09.carry it to Service center of Patna
named "Kavy Infosystems Pvt. Ltd." Harinivas complex, near Dakbangla chouraha.
waited for two months while they assured that your computer will get repaired within one month.
but, faulty assurance. I phoned there again but in vain. being a student preparing for competitive exame I running with shortage of time to visit there time and again and after visiting only neglegence.
the office attandant do say that please come tomorrow, come after one week. I got irritated to it.
kindly help me.