HCL Me Tablet — Part Not available since 10 days

Address:

Gautam Buddha Nagar, Uttar Pradesh

there was some charging and no power problem presist on my HCL tablet so i visited to HCL Center for repearing the same. they picket my Tablet by saying that there is board problem on this and it will take 7 days and they will call me for the status . but now after 10 days i am contioune calling on given no but nobody is picking the phone.
finally i called to area service manager and provide him the required detail but after 10 days he is saying still they dont have the part and no idea how much time it will take to arrange the same .
this is the after sales service of HCL.

Regards
Sanjay Binwal