Hero Honda Passion+ — denied to add points on the passport

My name i Kalyan Udgata, from Balangir dist(orissa)
I puchase a herohanda passon+ on[protected]from arundhati motors(dealer), Balangir dist(orissa).
I also got a passport.The issue date was[protected].
On[protected] my brother in law purchase a Herohanda cd dilux
on my suggession though he already desised for a bajaj exceed from arundhati motors(dealer), Balangir dist(orissa).At that time i alreadygone to Singapure for my porsonal business. When I return I telephone on[protected] to Arundhati Motors to ad points to my passport for purchaing cd delux . But the dealer prima faise denied to add becoese of lae reporting.Now what I have to Do? Suggest me.