[Resolved] Hometown Kolkata — Non-delivery of purchased items. | |
I have purchased furniture from Home Town, Kolkata and it was supposed to be delivered on 6th October. On 6th evening, when furniture was not delivered, I called Home Town and I was informed that it will be delivered on 8th. On 8th morning, I called Home Town to know the status, I was told that they will delivered it on 10th and when I insist to know the reason of this delay, I did not get any satisfactory response from them. I do not know what I should be doing? I have spent my two days in my house, waiting for furniture to be delivered and every time I get a new date. Can any one provide me customer grievance redressal contact number or email id for Future Group or/and Home Town? Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
7 Comments | |
Comments
HOME TOWN IS A DISASTER. IT SHOULD BE CLOSED DOWN. THEY DO NOT DELIVER OR FIT MATERIAL AS PER COMMITMENT NOR DO THEY GIVE SATISFACTORY REPLIES. I AM STILL WAITING FOR FURNITURE TO BE REPLACED/FITTED AS DEFECTIVE PIECE HAS BEEN DELIVERED. MR. KISHORE BIYANI SHOULD THINK ABOUT FUTURE OF HIS FUTURE GROUP
I had faced a similar problem when I ordered for vitrified floor tiles for my apartment. On the committment of the executives I called in the labourers but unfortunately they delayed the supply of the said material. I kept calling them continuously and might be a woman's chrm worked and they delivered the stuff at 8:30 pm and charged me extra for the delivery.
I have faced a similar problem. I purchased an oven 1.5 mons back, they took the advance but yet to be delivered. We should immediately go to the consumer forum..
CAN ANYBODY SEND US THE NO/DDR FOR CONSUMER FORUM?
CAN ANYBODY SEND US THE NO/DDR FOR CONSUMER FORUM?
Home Town,Kolkata — non delivery and assembling on time
my brother had purchased a sofa set worth 67,000 from Home Town, Kolkata a Future group on 26th Dec 2009 .after receiving the full payment they are now behaving badly and not abiding by their dates of delivery nor assembling the furniture.no one has so much of time that we can wait for days and days for you people to come and assemble it ,whereas it was promised to be done within 48 hours.
once money is in the pocket customer is a beggar as he has to call them several times and above that they misbehave.pl Mr.Biyani CEO is this the way you harass your customer.
I also bought a dining table set along with a rocker on 26th January worth 46000. Promised delivery was on 28th Jan 2010 and assembling within 48 hours of delivery. Delivery happened on 29th Jan and we are still awaiting assembly. No response from the customer service desk number. Amazing the way these big chains feel they can dominate customers.
Probably we should stop going to these biggies so that they can understand the power of the consumer.
Probably we should stop going to these biggies so that they can understand the power of the consumer.
I would advice customer NOT TO BUY PRODUCT FROM HOME TOWN, KOLKATA. They are the biggest cheater in Kolkata. I have ordered a dinning table under Advance Receipt No: [protected] dt. 28/08/2011 which was supposed to deliver within 3 days. Right now it is more than 20 days and there is no sign of delivery or status report from their end. We have tired of calling again and again. As per my last correspondance, they asked me to send email at ht.[protected]@futuregroup.co.in requesting for refund. Now they guys are kept neglecting my email and not ready to provide the refund against non-delivery of product.
HOW CAN SUCH A BIGGEST CHEATER SURVIVE ?? I AM REALLY SHOCKED TO SEE SUCH PATHETIC SERVICE FROM FUTUREGROUP.
HOW CAN SUCH A BIGGEST CHEATER SURVIVE ?? I AM REALLY SHOCKED TO SEE SUCH PATHETIC SERVICE FROM FUTUREGROUP.
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Can any body tell me what to do for such type of negligence of Home Town, Kolkata. Please suggest.My contact No.[protected]