Home Town, Vikhroli

3 Reviews

Somendra Pal on Feb 23, 2012

Totally useless management and staff

They supplied me 2 extra items of Garden Chairs, or over-charged me, (Item Code 800012407001) vide receipt no. 2088046412 dated 18th Feb 2012.

Despite constant follow up with Customer Care, they keep fooling and giving evasive replies. The extra items are still there making my drawing room look like a warehouse for Future Group.

I have spoken at least 25 times to the Customer Care, and one Mr. Dilip Patel, who is supposed to be some big shot there. But, no response or action so far.

Wake up Mr. Biyani and set your own house in order before pontificating to others. Have you fallen on such bad times that you have to use personal residential premises of your customers as your Warehouse?

2 Comments

Comments

Feb 24, 2012 by

Future Group Care

Dear Customer,

We regret the inconvenience caused to you. Please write to priya@futuregroup.in with your contact details, invoice details, details of the store you purchased the product from and the reference ID 2042. We'll be able to assist you better with these details.

Regards,
Priya
Future Group Care

Feb 24, 2012 by

Somendra Pal

Dear Ms. Priya,

Stop fooling around with words, and stop behaving like a programmed moron.

All the details required by you are given in my complaint. You do not need very high skills to understand the simple words and data given in my complaint.

I am sure you will better serve your cheating employer by addressing the complaint, rather than adopting delaying tactics.